Curent as of Mar 12, 2011

Task, Conditions, and Standards Task- Conduct training on the Cisco Call Manager (CCM) and Cisco 79 series VOIP phones. CONDITIONS: Controlled office area environment. STANDARDS: Personnel will learn how to enter phone info into CCM, enter settings into CCM, enter and change setting on Cisco VOIP phone, and navigate the Cisco 79 series VOIP phone.

Video Resetting Call Manager Time is critical People depend on communication Move on to Cisco video

Log into Call Manager

Select phone option under device

Find a phone

Options to find phone

Add Phone

Select type of phone

Add phone info and settings

Phone button template

Add phone number

Enter phone number

Add display name

Update your info

Add or update speed dials

Configure speed dials

Restart/Reset phone

Lab Enter a phone into the call manager Activate phone Learn how to navigate the 79 series Cisco VOIP phone Check on learning through out the lab

Questions??????

After Action Review