10/18/2015 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLY Global Documentation Evolution System Overview and End-to-End Process Training

1 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Objectives  Explain why we are introducing the new GDE system  Define the terms: XML, DTD, and XSL  List three reasons for using an XML-based system  List and describe the use of each tool in the GDE system  Identify use of structure in old and new systems  Describe process to Check In/Out a module in Documentum  Describe difference between Desktop Client & Epic Browser At the end of this overview you will be able to:

2 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Why are we introducing a new system?  Customer dissatisfaction: our customers are not happy with Nortel Networks Technical Documentation  Competitive disadvantage: our competitors (e.g. Cisco, Lucent, Nokia) are ahead of Nortel Networks in delivering web-based documentation  Publishing limitations: our inability to publish documentation via various delivery channels (e.g. WML)  Vision: implement a comprehensive global, cross-leadership category documentation strategy to enable the deployment and management of business processes and content from multiple sources via multiple delivery channels

3 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 What is XML?  XML (Extensible Markup Language) is a content markup language which defines content structure. Markup tags are used to identify different content elements. Each element is enclosed by start and end markup tags (for an XML tutorial, see  DTDs (Document Type Definitions) are used to define the markup tags which can be used to identify each content element and any relationship between them (for a DTD tutorial, see  XML only defines content structure; an XSL (Extensible Stylesheet Language) style sheet is required to define how to present the content of each element (for an XSL tutorial, see  XML Document Structure includes:  XML Physical Structure which is the actual data within the elements  XML Logical Structure which defines the units and subunits of elements and relationships between them; logical structure adds meaning (semantics) to the physical structure by establishing its context; the markup tags used to define the logical structure can also have attributes (eg, figure width)  XML Entities is a name that is associated with a text string (eg, a variable) using an ENTITY definition; entities start with an ampersand (&) and end with a semi-colon (;) XML includes a predefined set of reserved XML Entities

4 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Why use an XML-based system?  XML separates document structure from its presentation; this enables the use the same content source for publishing documentation via different delivery channels (for example, web, print, and wireless)  In addition to formatting rules, XML markup tags can include business rules or tags representing data description or data relationships; for example, definition of information types and intended uses (referred to as metadata) which can be used to refine information searches  XML simplifies the reuse of information across different documents and the creation of a consistent common look- and-feel for information across all products lines

5 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Authoring tasks and tool use TaskCurrent ToolGDE Tool Creating TextFrameMakerEpic Editor Creating LinksFrameMakerDCAM Creating GraphicsFrameMaker Illustrator Photoshop Capturing ScreensSnagIt Windows Print Screen Storing DocumentsDocumentum Desktop Client FrameLink Documentum Desktop Client Epic Adapter Delivering DocumentsAcrobat (PDF) Helmsman Enigma (PDF & HTML)

6 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 GDE XML Authoring Tools XML: extensible markup language DTD: document type definition XSL: extensible style language SVG: scaleable vector graphics XHTML: extensible hyper-text markup language DCAM: dynamic content assembly manager MIR: modularization and information reuse Metadata: set of pre-defined identifiers that describe information attributes MTBI: modular task-based information based on the Information Model and MIR strategy  Author Epic Editor (XML authoring using DTD) Check-In DCAM (Link Management) Link Repository XML Applications define processing rules (DTD, XSL, metadata) for import/export XML chunks organized as objects and stored in Documentum based on configuration rules Stores and validates inter-document & intra- document links     Documentum Check-Out Enigma (Delivers XML, PDF, HTML content) Publish  View Search / Filter End User WebCache Populates target file system with correct structure

7 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Structure: Unstructured-Frame Template Document structure (page layout, paragraph formats, character formats, variables, table formats, and cross-references) is controlled by the use of a template (usually based on some form of the Nortel Technical Documentation Standard). The correct application of template elements is author controlled via selection, guided by a template user guide, of the appropriate element and attributes through the tool interface. The template can be, and often is, modified by authors. Documents produced via templates are very structured and often look the same. However, local template modifications have led to the proliferation of templates across groups along with an associated ongoing maintenance cost for each group.

8 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Structure: Structured-Frame Template Structure implemented and controlled by EDD (element definition document). Application of elements and attributes controlled by authors via selection from tool interface. Less local modification is possible.

9 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Structure: XML and Epic Editor Structure implemented and controlled by an XML-based DTD (document type definition). Application of elements and attributes controlled by authors via selection from tool interface.

10 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: Check In/Out DOCBASE CHECK IN AS NEW CHECK IN changes CANCEL CHECK OUT changes CHECK OUT

11 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: Desktop Client Check In…  Puts document back in docbase  Saves changes  Removes document lock  Optionally, updates version number

12 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: Desktop Client Check Out  Retrieves document from docbase  Retrieves current version

13 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: FrameLink Check In As…

14 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: FrameLink Check Out

15 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: Epic Adapter menu item

16 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: Epic Adaptor Connect 1.Launch Epic Editor 2.Select Documentum 3.Select Connect… 4.Select Docbase name 5.Type User Name (GID) 6.Type Password (NorPass) 7.Click on Log On

17 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: Epic Adapter Browsing Selecting Browse… from the Documentum menu initiates the display of the Docbase Browser Right-clicking the mouse button brings up the menu

18 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: Epic Adaptor Check In 1.Right-mouse click to bring up menu 2.Click on Check In 3.Select the required version 4.Click on Check In Puts document back in docbase Saves changes Removes document lock Optionally, updates version number Saving from Epic Editor will also bring up this window

19 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Documentum: Epic Adapter Check Out 1.Select required object from Browser 2.Right-mouse click to bring up menu 3.Click on Check Out Retrieves document from docbase Retrieves current version Check out can also be achieved by double-clicking on the document

20 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Epic Editor: Window Components

21 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLYGDE XML Authoring Overview; 10/18/2015 Epic Editor: Document Map

10/18/2015 NORTEL NETWORKS CONFIDENTIAL – FOR TRAINING PURPOSES ONLY