Annual meeting metrolouisville workforce consortium January 9, 2004 Galt House East

Mike Rust, PRESIDENT KENTUCKY HOSPITAL ASSOCIATION

JIM WESP, CHAIRMAN METROLOUISVILLE WORKFORCE CONSORTIUM

JOE REAGAN CHIEF OPERATING OFFICER GREATER LOUISVILLE, INC.

“HEALTH CARE INITIATIVES IN THE LOUISVILLE AREA”

Consortium 2003 Board of Directors Jim Wesp - Chair Joanne Berryman, Jewish Hospital Healthcare Services Ed Farmer, Jewish Hospital Healthcare Services David Gray, Hardin Memorial Hospital John Hollinsworth, Ten Broeck Hospital Doug Howell, Norton Healthcare Robert Lovell, Caritas Medical Center Dennis Johnson, Baptist Hospital Northeast, Chair-Elect John Harryman, Norton Suburban Hospital, Secretary/Treasurer Sue Stout Tamme, Baptist Hospital East Eileen Pickett, Greater Louisville Inc. Ex-Officio Member Jim Taylor, U of L Hospital

“key board activities”

Approved name change

MISSION STATEMENT The mission of the Consortium for Health Care Professions is to bring together hospital leaders in the greater Louisville area to identify recruitment, training, and retention strategies for their prospective and current employees in the areas of nursing and health science professionals. The Consortium will partner with educational systems. The Consortium will establish any/all required financial obligations for Consortium membership.

Upon request from Nursing homes, granted them associate member status to the Consortium

Approved the hiring of a part time staff member to schedule classes and assist with data management

reviewed workforce shortage survey

Reviewed & discussed results of mystery nurse initiative

Approved the annual operating budget and conducted monthly reviews of the budget

Acted upon all committee requests

MARILYN BIVIANO Health Resources & Services Administration

Consortium committee reports

RECRUITMENT & RETENTION COMMITTEE Co-Chairs Karen Newman, Baptist Hospital East Tony Welch, Hardin Memorial Hospital

ESTABLISHED METROCOLLEGE RELATIONSHIP AND HAVE OBTAINED NAMES OF 500+ INTERESTED HEALTH CAREER STUDENT PROSPECTS

INITIATED DISCUSSIONS WITH JEFFERSON COUNTY MEDICAL SOCIETY TO IMPROVE PHYSICIAN/NURSE RELATIONSHIPS

HELD SCHOOL CAREER EVENTS

PROVIDED HOSPITAL JOB SHADOWING

OBTAINED & DISTRIBUTED RECRUITMENT MATERIALS TO CONSORTIUM MEMBERS AND ASSOCIATES

WORKED WITH KHEAA BOARD TO PROVIDE LOAN FORGIVENESS* PROGRAM FOR REGISTERED NURSES (*925 in Kentucky now taking advantage of interest forgiveness)

PARTICIPATED IN CAREER FAIRS

ESTABLISHED A CNO/DEAN SUBCOMMITTEE TO IMPROVE COMMUNICATIONS BETWEEN NURSING SCHOOLS & HOSPITALS

FACILITATED COLLABORATION BETWEEN JCPS, KBN, & JTC TO START THE FIRST KENTUCKY LPN IN HIGH SCHOOL PROGRAM

ENDORSED EXPLORER SCOUT PROGRAMS IN HOSPITALS

SPONSORED A RECRUITMENT BOOTH AT THE STATE FAIR

BEGAN STRATEGY DEVELOPMENT FOR JA EXCHANGE CITY

DEVELOPED & IMPLEMENTED STRATEGY TO WORK WITH PAROCHIAL SCHOOLS

CONDUCTED A REPEAT WORKFORCE SHORTAGE SURVEY

CONDUCTED A “MYSTERY NURSE” APPLICANT INQUIRTY WITH HOSPITALS AND PROVIDED FEEDBACK

PROCURED NURSING COLORING BOOKS FROM J & J FOR DISSEMINATION IN ELEMENTARY SCHOOLS

WORKING WITH HRSA TO RE- EVALUATE KENTUCKY DESIGNATION AS STATE WITH A CURRENT SHORTAGE OF RNS

OUTCOMES

STATES WITH NO SHORTAGE OF RNS

WEBSITE UTILIZATION History from 9/1/2001 to 12/31/

CONSORTIUM RN VACANCY RATE 5.9%

CONSORTIUM RN VACANCIES 2002 Vacancies2003 Vacancies Medical-Surgical22490 ER5823 ICU/CCU16968 OR/PACU4131 Maternal-Child2921 Other RNs10865 Totals629297

RN VACANCIES

AGENCY FEES

VACANCY RATES Current CurrentlyVacancyVacant Workforce Employed RateFTEs >60 LPN6297%47 452% Nursing Assistant18526% % EEG Tech532%114% LPT1852%410% LPTA1190%021% Speech Pathologist1444%540% Med Tech3462%656% MLT620%071% Monitor Tech554%203% Coder906%5 0% Registered Dietitian360%0 Unit Secretary7073%2119

VACANCY RATES (cont’d) Current CurrentlyVacancyVacant Workforce Employed RateFTEs >60 OR Tech2993%10251% Pharmacist1837%1362% Certified Pharmacy Tech394%220% Pharmacy Tech1784%631% RT3648%28342% Imaging Tech2955%14322% Mammo Tech550%0 Nuclear Tech555%3 2% MRI Tech592%1 0% Ultrasound Tech706%570% CT Tech724%340% CV Tech14510%1532%

OVERTIME PAY

CONSORTIUM RN TURNOVER RATE 12.3%

RN TURNOVER

RN TURNOVER RATE

RN SIGN-ON BONUS

RN & LPN METROLOUISVILLE GRADUATES* *KBN Data

CHANGE IN RN GRADUATES* *KBN Data

RN AGENCY COVERAGE

↓ STAFFED BEDS DUE TO RN STAFFING

IMPACTED ED OVERCROWDING

IMPACTED ED DIVERSION

CANCELLED SURGERIES

↓ PATIENT SATISFACTION

↓ RN PERCEPTION OF CARE

Please feel free to see us following the meeting if you have questions or would like to become a member of this Committee

CONTINUING EDUCATION & TRAINING COMMITTEE Co-Chairs Lisa Twohey, Jewish Hospital Kim Maffet, Norton Healthcare

REVIEWED ON-LINE NURSING AIDE COURSES AND COMPILED LISTINGS OF AVAILABLE NURSING AIDE COURSES

HIRED A PART TIME RN TO TEACH CONTINUING EDUCATIONAL CERTIFIED NURSING AIDE COURSES TO CONSORTIUM MEMBER FACILITIES

REVIEWED NURSING SCHOOL & ALLIED HEALTH SCHOOL ENROLLMENTS

WORKED CLOSELY WITH JCPS ON HEALTHCARE RELATED PROJECTS

PROVIDED MANAGEMENT SKILLS ENHANCEMENT SEMINARS

DEVELOPED ON-LINE COURSE REGISTRATION PROCESS

COLLABORATED WITH THE KBN ON MAJOR NURSING ISSUES SUCH AS THE CLINICAL FACULTY : STUDENT RATIO

CREATED A SUB-COMMITTEE TO INVESTIGATE NEW MODESL OF CARE IN HOSPITAL SETTINGS

DISTRIBUTED BROCHURES FROM AHEC DEPICTING HEALTH CAREER JOB DESCRIPTIONS WHICH ALSO PROMOTED HEALTH SCIENCE CAREERS

MET WITH GREATER CINCINNATI HEALTH CARE WORK FORCE CENTER TO DISCUSS ‘BEST PRACTICES’

PROVIDED FIVE DAY EMOTIONAL INTELLIGENCE CERTIFICATION COURSE

OUTCOMES

EI CERTIFICATION

 "This program helps bring to light the 'root causes' of people problems in organizations."  "This course gave me to tools to use to elevate the performance of people in my hospital."  "This course is wonderful because of its potential universal application."  "A reaffirmation that increases understanding of self and others."

NEW MANAGER CURRICULUM Myers Briggs Leading Change Employment Law The Interview Process Coaching for Improved Performance Managing Conflict Overview The Budget Process

NEW MANAGER CURRICULUM Understanding the Business of Healthcare Conducting Departmental Variance Reviews Understanding & Managing Productivity State & Federal Licensure Requirements JCAHO Overview Planning/Conducting/Documenting Meetings The PI Process

MANAGER DEVELOPMENT SEMINARS Time Management Leadership Nightmares Perspectives of Diversity Leading Change Managing Conflict

MANAGER DEVELOPMENT SEMINARS Mentoring Stress Management Planning/Conducting/Documenting Meetings Myers Briggs Team Building

Please feel free to see us following the meeting if you have questions or would like to become a member of this Committee

grant COMMITTEE Chair Tony Bohn, Baptist Hospital East

APPLIED FOR KELLOGG PROCESS GRANT

RECEIVED BLUEGRASS STATE SKILLS MATCHING GRANT OF $64,927

SECURING GRANT FUNDING FOR WAGGENER INITIATIVE TO EXPEDITE POST SECONDARY DEGREE COMPLETION

RECEIVED HRSA NURSE RETENTION GRANT OF $675,000* *$199,000 EACH YEARS $39,000 FOR YEARS

HRSA SOARS GRANT Adair 1 Allen Ballard Barren 1 Bath Bell 2 Boone 1 Boyd 2 Boyle 1 Bracken Breathitt 1 Breckinridge Bullitt Butler Caldwell 1 Calloway 1 Campbell 1 Carlisle Carroll 1 Carter Casey 1 Christian 3 Clark 1 Clinton 1 Crittenden 1 Cumberland 1 Daviess 1 Edmonson Elliott Estill 1 Fayett e 8 Fleming 1 Floyd 3 Franklin 1 Fulton 1 Gallatin Garrard Grant Graves 1 Grayson 1 Green 1 Greenup Hancock Hardin 3 Harlan 1 Harrison 1 Hart 1 Henderson 1 Henry Hickman Hopkins 1 Jackson Jefferson 13 Jessamine Johnson 1 Kenton 3 Knot t Knox 1 Larue Laure l 2 Lawrence 1 Lee Leslie 1 Letche r 2 Lewis Lincoln 1 Livingston 1 Logan 1 Lyon Mccracke n 3 Mccreary Mclean Madison 2 Marion 1 Marshall 1 Martin Mason 1 Meade Menifee Mercer 1 Metcalfe Monroe 1 Montgomery 1 Morgan 1 Muhlenberg 1 Nelson Nicholas 1 Ohio 1 Oldham 1 Owen 1 Owsley Pendleton Perry 1 Pike 2 Powel l Pulaski 1 Robertson Rockcastle 1 Rowan 1 Russell 1 Scott 1 Shelby 1 Simpson 1 Spencer Taylor 1 Todd Trigg 1 Trimble Union 1 Warren 4 Washington Wayne 1 Webster Whitley Wolfe Woodfor d 1 Ohio Valley Region Cumberland Region Twin Lakes Region Blue Grass Region Breckinridge 1 Clay 1 Magoffin Bourbon 1 Nelson 1 Anderson

Grant Committee will function as an ad hoc committee during 2004

2004 Board election