Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 1 Introduction TEAMwork Introduction to TEAMwork The Objectives Integration of three approaches into a ‘complete’ solution Application in three e-working domains Role-based team-working methodology for effective management and motivation of e-working teams Technology platform – Adaptable and Configurable for effective ‘virtual’ decision-making Social skills analysis of user behaviour - develop a skills solution

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 2 Introduction TEAMwork Introduction to TEAMwork The Methodology A Methodology to improve the efficiency and effectiveness of organisations by Goal Analysis Efficient Team-Work Improved Infrastructure Aiming at a Continuous Learning Process and Organisation.

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 3 Introduction TEAMwork Introduction to TEAMwork The Technology Web-Server (Hyperwave) (ISCN Partners) Public Service Organisations Research Networks NQA Application Software Knowledge Management Software Engineering A Platform Adaptable and Configurable without Change of Code

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 4 Introduction TEAMwork Introduction to TEAMwork The Social Dimension Identify required skills, based on user behaviour and analysis: - Social skills - Communication skills Cultural Differences Conflict Resolution Group Dynamics

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 5 Introduction TEAMwork Introduction to TEAMwork The Project Structure Integrate Technology + Methodology + Skills Solution Adapt Trials in three e-working environments Configurable Feedback Dissemination Exploitation

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 6 Introduction TEAMwork Introduction to TEAMwork The Project Partnership Provider / Support Team ISCN (Irl.) Hyperwave (D) User Domains Software Engineering - GMV (E) - QinetiQ (UK) Public Service - FGUVA (E) - APS (A) Research Networks - TecNet + IOT’s (Irl.) - Danube (A) - University of Maribor (Slo) Support Social Analysis Team MTA SZTAKI (HU) BisDato (A) Feedback

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 7 Introduction TEAMwork Introduction to TEAMwork Project Architecture Management Structure based on system of Contractors and Members ISCN TecNet FGUVA MTA SZTAKI University of Maribor Danube QinetiQ GMV APS Bisdato Hyperwave

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 8 Introduction TEAMwork Analysing the Scenarios Bestregit Training for all partners Analysis of scenarios in domains:- –Software Engineering –Public Service Organisation –Research Networks Four servers installed Configured with scenarios Training programme for Users, Quality Manager and Administrator Scenario-specific training offered to users

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 9 Introduction TEAMwork Research Network Domain Scenarios I.A set of teamwork scenarios to manage an EU funded project II.A teamwork scenario for writing a proposal under Enterprise Ireland’s Innovation Partnership Programme III.A teamwork scenario for international research collaboration between Ireland, Austria and Slovenia IV.A set of teamwork scenarios to optimise the work for student exchange in Socrates network

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 10 Introduction TEAMwork Writing an IP Proposal: Step 1

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 11 Introduction TEAMwork Writing an IP Proposal: Step 2

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 12 Introduction TEAMwork Writing an IP Proposal: Step 3

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 13 Introduction TEAMwork Validation and Evaluation Trials organised in three domains June – September………Questionnaires and Interview Evaluation of Methodology, Technology, Social and Cultural factors Domain-specific evaluation reports

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 14 Introduction TEAMwork Initial Conclusions The TEAMwork solution works ……..easy way for teams to network and collaborate when located remotely The methodology is sufficiently defined and flexible Methodology explicitly defines roles and responsibilities

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 15 Introduction TEAMwork Initial Conclusions Methodology contributes to better teamworking and better management ……. encourages discipline and structured approach The methodology is only as good as the people Users needs to be trained to optimise the results Initial modelling takes time but reduces reworking

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 16 Introduction TEAMwork Initial Conclusions NQA is an effective virtual office …..excellent document management capability Efficient re-use of objects in document pool User interface could be improved Social / Cultural conclusions being analysed

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 17 Introduction TEAMwork Exploitation Discussion document prepared and discussed by partners Draft Exploitation Plan being developed Contact with other projects – further elaboration in EU Sixth Framework Programme

Presentation for IST October, 2002 Brian Foley, TecNet, Ireland Page 18 Introduction TEAMwork Thank you for your attention!