BUS 1040 Project Management Week 10 Let’s get a sense of direction Presented by Professor Fred Pentney

Wk. 10 Agenda: Collect Assignment at start of class and review Estimate Quiz More Scope control methods and documents Earned value - basics Team performance issues New Learning Close out phase The Project Summary Report Group work in class Home assignment

Estimate quiz You will receive two forms identical forms other than one is marked ‘A’ and the other ‘B’. Complete the Quiz on sheet ‘A’ and hand in to Instructor. Keep ‘B’ for the review. Note re: estimates provided by Dick Cheney’s company Halliburton Inc. subsidiary KBR: $43.4 million estimated vs. $12.8 million really needed on one contract to feed US troops. Toronto Star, March 12, 04 That’s serious padding ($33.5 million worth).

Status Reports feedback Need individual Team Member’s contribution, i.e. as a % of their assigned work which actually completed. Indication of overall status of the project – on budget, on time, quality. Direction to Team Members for next period - understand perf. stds.

Meeting Agenda and minutes feedback Agenda should inform recipient of all needed information to plan for the meeting An action plan should be developed from each meeting. Encouragement and support should be provided. Minutes are legal documents and must be accurate and formally approved (adopted) at next meeting.

Measuring spending and effort $ actually spent vs. planned at a point of time= cost variance (CV) # of labour hours work completed vs. baseline plan = schedule variance (SV) Be able to calculate differences Over spent $200 on budget of $1000 CV = $ / % 40 hours over planned time of 80 hours SV = % Combining these variance provides us with the Earned Value on the project.

BUS 1040 Project Management: Team Contribution Marks are hereby granted to: You, the Student for outstanding performance and lasting contribution on Your Final Group Project Granted: Weeks 8-11, 2004 By: Professor Fred Pentney

Team Member attitudes during development stages Forming: Dependent, insecure – needs direction Storming: Independent – want to get on with tasks or pulls way, regardless of where rest of group is. Anger, frustration, disagrees with process Norming: Brainstorm, conflict resolution. Accepts roles. Accept and con fide in others. Camaraderie. Performing: Interdependent – blends own needs in with those of the team. Sub teams to problem solve.

Stages of Team development – Project manager role during the stages. Team and PM Forming: Gives direction and structure, reduces anxiety. Project objective, plan, process constraints Storming: Clarification and some direction. Gives individual responsibilities and guidance. Listens. Norming: Improves procedures. Transfer control and decisions to team. Gives recognition. Performing: PM focuses on Scope controls. Mentors, supports facilitates,

Team Characteristics (optimum) 1.A clear understanding of project objective 2.Clear expectations of self and others 3.Results orientation 4.Hi cooperation and collaboration 5.Hi level of trust. Method: Agree on a Team Marking standard for weekly work

Problem solving – nine steps. 1.Develop problem statement 2.Identify potential causes 3.Gather ideas and identify probable cause. 4.I.D. possible solutions 5.Evaluate alternative solutions 6.Choose the best solution 7.Revise the Project plan 8.Implement the solution 9.Monitor if problem resolved

Scope control methods Issues logs Change order requests Configuration changes Team performance correction Communication with customer

Resources for this week Team build articles Class Home page for the Case summaries.

Project Close Out Review agenda and guidelines/report Client satisfaction assessment Audit documents and audit performance Set filing procedures and access to docs Project Summary Report – use Verzuh book format.

The Project Summary Report Verzuh p. 243 final paragraph Need one for each Project – would distribute to selected Stakeholders - developed at end of Close Out stage Include a section for info from Customers, Vendors and Management. Each Team Member contributes their experience of working on the project - what went well and what to do differently. Topics: Communication, Estimating, Risk Management, change Control

Group Presentation guidelines minutes per Team Dress comfortably, no need to dress up. Each Team Member speaks two mins. Well rehearsed – discuss Body language- group and individual Cue cards vs. sheets – don’t pass on Peer marking – discuss Select presentation order.

Final Written Project Guidelines Hand in at start of Class - Wk. 11 – not when the Student with the Report arrives. Suggest Group has a back up ‘second copy’ so that if one person is late another can hand in Report on time. If late will receive a max mark of 50% (pass) if it meets that standard.

BUS 1040 Home Assignment for Wk. 10 Work on Final Group Project Written Report Home assignment: Develop a Project Summary Report Include all key items as per Verzuh Text Hand in at beginning of class Wk. 11 Each Team Member contributes a section and receives two marks. Include a copy of the Summary Report in your Final Written Project.