ePMA Go-live readiness Questionnaire ePrescribing Masterclass Webex Kathy Wallis, Wessex AHSN Anne Joint, ePMA Project Manager, Western Sussex Hospitals NHS Foundation Trust 3 June 2015

Why the Go Live readiness questionnaire was developed Outline of the questionnaire What is included in the questionnaire? What does the questionnaire look like? Validation of the questionnaire Experience of using the questionnaire Where can you find the questionnaire Q&A To cover

Complex change management project o Big change in working practice for staff o Different concerns from nurses and doctors o Requires lots of ‘stuff’ to be in place If done badly user acceptance can be negatively impacted leading to.. Poor user acceptance or, more importantly, reduced benefits and potentially impact patient safety Characteristics of an ePMA Project

Using the questionnaire Trusts can review the status of their project and check that all of the key aspects have been considered in the project planning Allows planning of items on a critical path and building a timeline in readiness to ePMA going live Provides a pragmatic review of the status of the project not all aspects of an ePMA project, but the specific topics that should be considered prior to go live most of these are areas that could cause a problem at or after go live if they have not been considered Building on the experiences of sites who have previously ‘gone live’

Outline of the Questionnaire Instructions on completion of the questionnaire Series of questions (with further explanation and prompts) Traffic light approach to grade the responses Glossary Designed for self-completion or use at a review meeting

IT acceptance criteria IT wireless network IT local devices IT integration Data cleansing Configuration Process Testing Topics included Reporting Training Business Continuity Governance Go live 24/7 Support Communications

Example from the questionnaire CategoryTopicQuestionCommentNot relevant for full EPR ePMA implementation s Response TechnicalIT Acceptance Readiness Criteria Does your Trust have IT acceptance readiness criteria? Each Trust should have it's own IT acceptance readiness criteria. These are used to assess every IT implementation prior to go live. TechnicalIT Acceptance Readiness Criteria Has the project passed your Trust's IT acceptance criteria? TechnicalIT - wireless Network Have all areas of the clinical areas been checked to see if the wireless network works? i.e. all part of the ward to drug trolley will be positioned. Have all potential future areas also been checked for wireless? Corners of wards / all side rooms All relevant clinics and specialist rooms x part of overall EPR programme TechnicalIT - wireless Network Has the wireless network been load tested to check it can cope with the additional work load that ePMA will require? Especially areas of high use x part of overall EPR programme

Developed and trialed with Western Sussex Hospitals NHS Foundation Trust Reviewed with: 2 x HSCIC project managers (generic review) Guys and St Thomas’s NHS Foundation Trust ePMA Project Manager NHS England Integrated Digital Care Technology Funds Programme Lead West Sussex Hospitals post go live University Hospitals of Morecambe Bay NHS Foundation Trust Validation of the questionnaire

Where to find the questionnaire Any questions?