7 th March 2012

 Agenda – HCPA Business Update – 10.45Resource Efficiency Review - Mark Housden HCC SOVA Policies – Sue Darker Break SOVA Case Studies – Trish Orme Lunch Mental Capacity Act. How we make it work for us – Rita Panayides & Javeda Jafri Fees & General HCC Update – Sarah Pickup Surecare – stretching your budget Break HCPA AGM Business

Dates for your diary  Launch of the PA QA Scheme 28 th March 2pm  Members Network Meeting 13 th June  Falls Prevention & Intervention Study Day 18 th July  Members Network Meeting 12 th Sept  Infection Control Study Day 2 nd Oct  Members Network Meeting 5 th Dec

 Funding for 2012 from HCS Learning & Development ◦ Mandatory/specialist ◦ Open Courses ◦ Short Qualifications ◦ Train the Trainer (SOVA/Strokes) ◦ Leadership Suite

 Level 3 in Training Management – Learning Champions  This qualification will enable you to have the skills to manage the training in your workplace in a structured, professional manner.  You will learn to...  Carry out an analysis of your business needs  Complete a thorough skills analysis  Work with individuals to ensure training meets their particular learning style  Carry out a coaching session and complete an individual learning plan  Complete a 4 stage evaluation of a past training course 

 Level 3 Leading & Recognising Excellence in Care  This qualification will enable you to have the skills to use the excellent culture of an organisation to evidence CQC outcomes  You will learn to...  Understand and implement a customer care focus within own organisation.  Understand how to develop an excellence culture in care.  Understand Care Quality Commission (CQC) outcomes and how to evidence and document them  It is suitable for anyone within an Care Organisation regulated by CQC who is in a deputy, team leader, supervisor position (also of use to managers who have hands on duties) 

 Level 4 Leading a Coaching Strategy for Workforce Development  The course is a 2 day intensive training programme held here at the HCPA Education Centre in Welwyn Garden City.  During this time you will…  Understand what workplace coaching is and identify its components  Understand how coaching competencies can be used to enable others to develop and apply their knowledge and skills  Understand how a workplace coaching strategy can develop a workforce  Understand own coaching competencies and areas for development  Understand how to embed a coaching strategy into the workplace

 One Minute Manager – One day course  The course is designed to help those new to management.  During this time you will…  Understand what the One Minute Manager programme is all about  Understand how to set clear expectations for different job roles and work streams  Understand how to manage a workforce using one minute praisings and reprimands

 During lunch add your names to course registers and be the first to be offered places on these courses

 Scils is an independent organisation providing information and learning services to health, social care, education and housing. HCPA have purchased the Hertfordshire licence for YOU to use for FREE: Individual Learning Sessions: A wide range of individual learning sessions (up to an hour and a half in length) covering a wide variety of topics for individual staff at all levels in the organisation Group Learning Sessions: A series of high quality group/taught sessions designed for managers or those with training responsibilities to download and run with their staff. Common/CWDC Induction Standards Training Programmes and Online Evidence Booklet: Comprehensive learning programmes covering the Common and CWDC Induction Standards, enabling those with managerial/training responsibility to download and run with staff. Evidence Booklets can be completed electronically or in hard copy. Personal Development Plan: A facility enabling learners or managers to create training plans and record the completion of Learning Sessions or Units relating to Social Care Qualifications. The learner or manager can select Learning Sessions or Units for the learner to complete and view the completion record.

 Making use of HCC Courses available  HCS Learning & Development Dept make a contribution from PVI funds to buy places on HCS courses. The Private Independent and Voluntary Sector in Hertfordshire can use up to 50% of places on HCS courses fully funded.  A recent report showed that out of 1578 places in total (HCS and PVI staff) 789 were available to the PVI - yet the PVI only took up 575 places, this represents 36.4 % and 214 places were funded but unused.  HCPA would like to remind care organisations that this facility is there for you and would urge you to make use of it in  See for a copy of the HCS calendar

 Workforce Development Funding – financial help for qualifications

Dept of Health funding - Skills for Care replaces TSI Funding Supports QCF (Qualifications and Credit Framework) vocational qualifications – care sector We can continue to claim NVQs

Claims to us by 23 rd May 2012 Evidence can be included that has been internally verified from 1 st January 2011 until 17 th May 2012.

Funding for eligible £8.50 per credit Level 2 Diploma = minimum 46 credits = £391 Level 3 Diploma = minimum 58 credits = £493 Level 5 Diploma = minimum 80 credits = £680 Claim via HCPA forms on the website Your organisation will need to be NMDS-SC compliant! but there is help

 Contact us if you need help:  HCPA Office tel:    Skills for Care  NMDS-SC helplinehttp://  Link for NMDS-SC Completion Flyer:  ng/wdf_eligibility_criteria.aspx ng/wdf_eligibility_criteria.aspx

 Knebworth Park  November 30 th 2012  4 Course Meal  Live Band  Celebrity Guest  Christmas Party Opportunity

 Nominations for the Care Awards are OPEN  Closing Date is 30 th April 2012  Simpler rules  Categories include: Care Worker Award Support Worker Award Nurse of the Year Best Team Award Best Care Business Award

 Simple Application  In 400 words, describe why you are nominating  If shortlisted, will need to submit testimonial / Photographs

 What makes this person stand out from the others? Be specific. Provide examples.  What does this person do that demonstrates exceptional or outstanding ability, knowledge, skills and the commitment that would make them worthy of an award?  Are those people who use your services or their families supporting this nomination?  Simply – Tell us how hard you, your business or your staff members are working to raise the quality of Care in Hertfordshire. What are you doing to make a difference?

 We need sponsors  Encourage staff and service users to nominate individuals, teams or the whole company  Choose the Hertfordshire Care Awards as your Christmas Party event Tickets: £40 and include a 4 course meal / half bottle of wine each plus entertainment  Spread the word to other colleagues and Businesses

 Recognising  Rewarding  Good news within the Care sector  Celebrating