RELO DIRECT ® Global Corporate Relocation What Companies Look for in Agents

RELO DIRECT ® 2 Topics for Discussion Overview of global relocation programs and trends How can agents partner with relocation management companies (RMCs) to increase business opportunities? Keys to success when working with international transferees

RELO DIRECT ® 3 Global Corporate Relocation Types of global relocations –Long Term Assignments (2-5 years) –Short Term Assignments (3 months to 1 year) –Permanent Transfers Trends reveal good news –US still a top destination –International volume remains steady –Permanent Transfers increase –Global expertise highly sought after

RELO DIRECT ® 4 Typical Permanent Transfer Services Policy Counseling International Tax Services Visa and Immigration Assistance Compensation Services Home Sale Assistance Shipment of Household Goods Cross-cultural and Language Training Assistance Expense Tracking and Reimbursement Temporary Housing Destination Services - Home Finding - Settling-in Home Purchase Assistance Accompanying Spouse/Partner Assistance Car Purchase Assistance Mail Forwarding

RELO DIRECT ® 5 Where Agents Come In... Leverage and expand your relationships with RMCs –Strategy Councils –Domestic Executives –Explore DS partners and services Reflect global expertise on website and marketing materials Gain and demonstrate cultural competencies and interests

RELO DIRECT ® 6 Keys to Success Focus on building relationship first Do your homework –Language capabilities –Differences in real estate practices –Housing styles and expectations –Understand other services offered and players involved –Don’t assume an Executive title equals relocation experience

RELO DIRECT ® 7 “We don’t see things as they are…. We see them as we are.” Anais Nin