Information Technology Project Management by Jack T. Marchewka Power Point Slides by Richard Erickson, Northern Illinois University Copyright 2003 John Wiley & Sons, Inc. all rights reserved. Reproduction or translation of this work beyond that permitted in Section 117 of the 1976 United States Copyright Act without the express permission of the copyright owner is unlawful. Request for further information information should be addressed to the Permissions Department, John Wiley & Sons, Inc. The purchaser may make back-up copies for his/her own use only and not for distribution or resale. The Publisher assumes no responsibility for errors, omissions, or damages caused by the use of these programs or from the use of the information contained herein.

Chapter 1: The Nature of Information Technology Projects

Chapter 1 Objectives Describe the software crisis and how the often dismal track record for information technology (IT) projects provides a motivation for changing how we view and manage IT projects. Explain the socio-technical, project management, and knowledge management approaches that support ITPM. Define what an IT project is and describe its attributes. Define the discipline called project management. Describe the role and impact IT projects have on an organization. Identify the different roles and interests of project stakeholders. Describe the project life cycle, the systems development life cycle, and their relationship. Identify the Project Management Body of Knowledge (PMBOK) and its core knowledge areas.

The Software Crisis If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization. -Gerald Weinberg

Why Projects Fail – CHAOS STUDY

Improving the likelihood of success Socio-technical Approach Project Management Approach processes and infrastructure resources expectations competition efficiency and effectiveness Knowledge Management Approach lessons learned best practices

Chaos Study

The context of project management Project Definitions A project is a temporary endeavor undertaken to accomplish a unique purpose. Project management is the application of knowledge, skills, tools, and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project

The context of project management Project Attributes: Time Frame Purpose Ownership Resources Roles Risks & Assumptions Interdependent tasks Organizational change Operating Environment

The Triple Constraint

Roles Project Manager Project Sponser Subject Matter Expert(s) (SME) Technical Expert(s) (TE)

Risks & Assumptions Internal External Assumptions

The Project Life Cycle and IT Development

Definitions Project Life Cycle (PLC) Deliverable Phase exits, stage gates, or kill points Fast tracking

Generic Project Life Cycle

Phases/Stages of PLC Define project goal Plan project Answer questions (What, why, how, who, et al) Baseline plan Close project Evaluate project

Systems Development Life Cycle

Systems Development Life Cycle SDLC: sequential phases or stages an information system follows throughout its useful life. Phases/Stages Planning Analysis Design Implementation Maintenance and Support

Structured Approaches: Waterfall Method Implementing SDLC: Structured Approaches: Waterfall Method

Implementing SDLC: Rapid Application Development (RAD) Approaches: Prototyping Spiral Development Extreme Programming

The PLC vs the SDLC

Project Management Body of Knowledge

Project Management Knowledge Areas Project integration management Project scope management Project time management Project cost management Project quality management

Project Management Knowledge Areas Project human resource management Project communication management Project risk management Project procurement management