Knowledge Management and Development ‘Knowledge for all - All for knowledge’ Ewen Le Borgne – IRC International Water and Sanitation Centre Istanbul, 20 March session 6.1.1

Outline The wider picture: development, technology and the water sector Knowledge management, learning: What is it all about? Knowledge management and learning in the water sector KM challenges and opportunities Istanbul, 20 March session 6.1.1

THE WIDER PICTURE – DEVELOPMENT, TECHNOLOGY AND THE WATER SECTOR Istanbul, 20 March session 6.1.1

The development paradigm Development is empowerment Sources of empowerment Knowledge and social capital Expanding social capital Istanbul, 20 March session 6.1.1

From ICT to ICT Internet and the connectivity revolution Mobile technology: making it happen Web 2.0: from push to pull The new dogma: connect or perish Istanbul, 20 March session 6.1.1

Connectivity in the water sector From working to networking The Information systems’ craze From organisational learning to ‘sector learning’? Istanbul, 20 March session 6.1.1

KNOWLEDGE MANAGEMENT, LEARNING… WHAT IS IT ALL ABOUT? Istanbul, 20 March session 6.1.1

Some definitions Knowledge? K=I*ESA(-ish) Information? Learning? Information management? Knowledge management? Find your own definition! Istanbul, 20 March session 6.1.1

The facets of knowledge The knowledge cycle Three generations of knowledge management: 1) stock 2) flow 3) co-create From knowledge management to knowledge sharing & learning Istanbul, 20 March session 6.1.1

‘KNOWLEDGE MANAGEMENT’ AND LEARNING IN THE WATER SECTOR Istanbul, 20 March session 6.1.1

Learning fields in the sector Institutional level Organisational level Personal level Sector learning, coordination, networks and learning alliances Organisational learning, org. capacity development Skills training, education, exchange visits Istanbul, 20 March session 6.1.1

Barriers to learning in the sector Many fishes in the pond Social exclusion (remember: empower) The research silo Reflect, learn, communicate, coordinate: capacity, capacity, capacity, capacity Istanbul, 20 March session 6.1.1

KM CHALLENGES AND OPPORTUNITIES Istanbul, 20 March session 6.1.1

Challenges in the WASH sector Scaling up Going beyond urban Supporting decentralisation Istanbul, 20 March session 6.1.1

KM challenges in the water sector Connecting actors Translating messages Encouraging: –Joint vision –Joint action –Joint reflection Proving the value of (sector) learning Istanbul, 20 March session 6.1.1

Some opportunities Learning alliances: digging for deeper learning Resource centre networks: connecting the dots A wealth of tools to support learning and sharing Istanbul, 20 March session 6.1.1