Technical Exchange on Network Management Interoperability Tuesday, October 29, APL in Laurel MD NMWG September Update Session 4 - Continuous Operations Mr. Paul Terzulli, USA Steven Spano, Brig Gen (Ret), USAF Amazon Web Services 1

2 Network Management Interoperability Technical Exchange Possible Topics for Break-Out Sessions Session 4: Continuous Operations The integration of network and IT infrastructure, the pace of technology evolution, and the resulting capabilities of rapid and self service provisioning has shortened the network management cycles of planning, engineering, installation, deployment, operations and disestablishment. In addition, network operations not only face routine disruptions, environmental disruptions, but now are subject to concerted cyber disruptions. Resiliency, Rich Interoperability, Automation are becoming more essential. Integration of Planning and Operations –While long-term planning still has an important role to play in NM and operations, continuous planning is becoming important to ensure that available resources are directed to where the immediate needs are. How is industry accomplishing this today? What are lessons learned? Best Practices? –Synchronizing and Verifying configurations are essential in ensuring end-end delivery and performance of services. How does the Industry work across partners, supply-chain providers, etc., to ensure end-end alignment of configurations? Automated Management and Operations –What approaches are currently in use in the industry to automate network management and operations? What standards, technologies, tools, methods have been found to be effective? What are the lessons learned in accomplishing some degree of automation?

3 Network Management Interoperability Technical Exchange Possible Topics for Break-Out Sessions Session 4: Continuous Operations (Continued) Mobile Network Management –The wireless mobility industry has successfully created an eco-system where infrastructure changes and rich mobile device capabilities coexist to deliver unprecedented services and applications to today’s consumers. How does the industry manage the dramatic evolution of infrastructure, offering of new services and plethora of richly capable consumer devices? –DoD employs specialized RF waveforms to meet bandwidth and communications requirements in contested battle environments. One challenge is managing tactical radios that adopt one or more of the approved waveforms. The solutions today typically require a network manager for each type of radio used. These pose a challenge in terms of training the soldiers and tactical operators in configuration and use of different devices, and managing waveforms. What would be industry guidance to DoD on tactical mobility network management? Continuous Operations Under Threat - Resiliency –Cyber threats and attacks are now an accepted norm for network management and operations. It is important to achieve a useful degree of continued operations under degraded conditions. Cyber threats have the potential to be far more disruptive and sinister than those faced on a routine basis or natural disasters. What approaches and methods has the industry adopted to ensure continuity of operations and availability of critical services? Lessons Learned?

Link national strategy to mil strategy to organize train and equip.. How are these connected? Shift from capacity to complexity Genius and Competence Centralization v Decentralization and Efficiency v Effectiveness in NW ops…analogy of failed empires Current Realities

Centralization v Decentralization and Efficiency v Effectiveness in NW ops…analogy of failed empires AF Consolidation of NOSCs…is based on centralized model driven by efficiencies Army and Marines...is based on modularity driven by effectiveness Navy similar to the AF…outsourced DISA…JIE…centralized to preserve relevance? Strategy of need or desire? US Cyber….drive to centralize? More efficient or effective...both?

If so, what are the implications to: Strategy…”get better vice suck less” Policy…how to enforce? Codify in Doctrine Force structure…how do we avoid trading capability for uncertainty? Acquisition..how does it need to change? Architecture…balance the uniqueness and differences of service missions with budget realities Culture…what needs to change?

Network Management Interoperability Technical Exchange Topics Discussed in Break-Out Session Session 4: Continuous Operations Integration of Planning and Operations –How is industry accomplishing this today? What are lessons learned? Best Practices? Defining NETCOP Holistic Enterprise Architecture Tactical and Strategic Mission based problem Statement More frequent collaboration with industry –How does the Industry work across partners, supply-chain providers, etc., to ensure end-end alignment of configurations? Industry migration from SNMP to APIs and focusing on the management layer more. Standardize APIs. Standardize image library DoD Identity Management (IDAM, Organization PKI, JTF) Automated Management and Operations –What approaches are currently in use in the industry to automate network management and operations? Virtual environment operations Distributed crowd sourced troubleshooting of alarms Integrated/Network Application Spec (tactical and Strategic) ID standardized workflow Mobile Network Management Continuous Operations Under Threat - Resiliency