Timo Lillbacka | Solution Architect | Microsoft Oy

2 Communications Instant Messaging Conferencing Enterprise Voice Messaging Calendaring Unified Messaging Identity & presence Microsoft Unified Communications

3 Simplest deployment, low cost All components on single box Intended for less than 10,000 users in an enterprise or in a particular location Active Directory OCS R2 Standard Edition Enterprise Network Deployment Configurations Standard Edition Configuration

4 SQL Back-end Front-Ends: OCS R2 Enterprise Edition OCS R2 Pool Enterprise Network Hardware IP Load Balancer Deployment Configurations Enterprise Edition: Consolidated Configuration Active Directory For High Availability (Presence) / Meeting Rollover (Conferencing) A single “Pool” can host > 50,000 users An enterprise can have multiple pools for additional scale

5 OCS R2 Pool, Dedicated MCUs DataMCUs Audio/VideoMCUs Active Directory Enterprise Network Hardware IP Load Balancer IIS Web Servers SQL Back-end Front-End Server Front-End Server Front-End Server Deployment Configurations Enterprise Edition: Expanded Configuration Dedicated MCUs isolate media-specific scaling and reliability characteristics Dedicated Web Servers

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8 Simple ‘1-click’ to start a conferenceSimple ‘1-click’ to start a conference Seamless ‘escalation’ from 2 party voice (or video) call to MCU based conferenceSeamless ‘escalation’ from 2 party voice (or video) call to MCU based conference Ability to provide contextAbility to provide context Enhanced Conferencing

9 Feature Rich Rate matching Presenter control Multi-stream support for Roundtable Automatic or Manual video switching SRTP Scalable 500 users per meeting 1000 total users per server Low Cost No special DSPs or hardware required or hardware required Audio/Video MCU

10 VoIP or PSTN conferencing Wideband audio and anywhere access Meeting sizes up to 250s Two-way Audio Engage your audience by adding movie clips, Flash animations, and audio files Synchronized controls to start/pause/stop Video & Audio Clips, Flash Presenter video Panoramic video support Chair controls for video and audio Real time Video Enhanced Audio and Video Console Enhanced Audio and Video

11 Training Events Collaborative Meetings Conferencing Features

12 Panoramic Video Active Speaker Video

13 Key Features  Support for VGA* and HD** for peer-to-peer video on capable PCs  Interop with select Polycom and Tandberg videoconferencing endpoints  Resolution setting can be configured by either IT or users Collaborating users can easily use off the shelf web cams to participate in video communications Higher Definition Video High quality video conferencing * Resolution 640 x 480, ratio 4:3, requires dual-core PC ** Resolution 1280 x 720, ratio 16:9, requires quad-core PC

14 Group Chat Persistent topic based conversations Key Features  List of available Chat Rooms  Chat Room History  Customizable filters and alerts  Archiving for compliance Teams can collaborate with each other by participating in topic based discussions that persist over time

15 Communicator Web Access HTML-based IM, presence, & desktop sharing Key Features  Consistent experience, no training  Ability to invite anonymous users  Cross-platform support, zero client  Multi-party instant messaging  Web based desktop sharing  Add audio to an existing session by Office Communications Server dial out to a preferred device Use a web-based version of Office Communicator to find people, see their presence, IM with them, desktop share, or start an audio conference

16 Cross Platform Desktop Sharing Communicator based sharing of desktop programs Key Features  One click sharing from Office Communicator and CWA*  CWA* for a cross platform experience  Call Me functionality  Fast rendering Collaborating users can share their desktop programs across different platforms * Communicator Web Access

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19 OCS 2007 Conferencing (server role) Federated Companies Analog, Digital & Mobile Phones Management (MOM, MMC) UC Desktop Telephone Office Communicator with USB handset Office Communicator with headset ExternalPerimeter Network (DMZ) Internal OCS 2007 Media Relay (server role) Telephony Gateway Office Communications Server 2007 Telephony Internet Federated Networks SQL Server Exchange Server with Unified Messaging Internal Information Workers Servers and Management Remote Workers Office Communications Server 2007 R2 Voice Call Management Architecture Overview

20 Dial-In Conferencing On premise audio conferencing bridge Key Features  Mixes VoIP and/or PSTN dial-in  Scheduling via Outlook and reservationless conferencing options  Multiple language support by Conferencing Attendant  Users are authenticated against Active Directory for better security Save conferencing costs by setting up an on-premise audio- conferencing bridge for both internal and external users

21 Response Group User configurable call treatment, queuing & routing Key Features  IVR, Speech Recognition and Text-to-Speech Call Treatment  User-configured routing rules  Serial, parallel, longest Idle & round robin routing  Call Queuing with Music on Hold  Agent presence aggregation  Call context on inbound calls Teams can set up a call workflow to answer incoming calls, route to a queue and deliver to an available team member to respond to the inquiry

22 Single Number Reach Single number for reaching and identifying end users Key Features  Extend enterprise phone number to mobile  Call forward setting  CDRs include cellular calls IT administrators can consolidate telephony and cellular call records for compliance and billing purposes

23 Communicator Attendant Call management application for team assistants Key Features  Single Screen UI for multi-call handling  Rich presence in contact list and groups  Incoming conversation queue  Consultative, Safe & Blind transfers  Integrated conversation history, templates & notes.  Client-side Music on Hold  Repeat caller notification Team assistants and front-desk receptionists using presence to manage conversations and provide fast, efficient service to callers

24 Delegation Call management by assistants on behalf of executives Key Features  Multiple-delegate support  Designate back-up delegate  Visual and notifications of calls handled by delegate Assistants can place and receive calls, initiate and join conferences and quickly transfer calls on behalf of the executive

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27 Communicator Mobile Mobile clients for IM/Presence

28 Sony Ericsson Xperia X1 Samsung Omnia i900 HTC Touch Diamond HTC Touch Pro Samsung i200 (WM 6.1 standard) HTC S740 (WM 6.1 standard) Samsung i780 HTC Touch HD. HP iPAQ Voice Messenger (WM 6.1 Standard) HP iPAQ Data Messenger Windows Mobile Phones

29 Office Mobile: Outlook Mobile Word Mobile Excel Mobile PowerPoint Mobile OneNote Mobile

30 HTC Windows Mobile Phones - Coming soon

31 Communicator Mobile Mobile clients for IM/Presence Key Features*  JME support for Nokia S40, Motorola RAZR devices*  Single number reach  Simultaneous multiple IM sessions  GAL search for contacts * Communicator Mobile for Java available with OCS 2007 R2 Employees can use their mobile phone as an extension of their business phone and communicate using presence and IM

© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.Theinformation herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. The example companies, organizations, products, domain names, addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, address, logo, person, places, or events is intended or should be inferred. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.