2006 Oracle Applications User Group Collaborate ‘06 April Nashville, Tennessee OAUG Multi-National SIG Group Welcome to the Multi-National SIG Day at OAUG Collaborate 2006 April 25, :00 am – 5:30 pm Radisson Opryland Hotel – Donelson A

9:00 am Introduction 9:30 – 10:30 amChallenges and Opportunities for Global Implementations - a report from MN-SIG Workshops (H. Kolbe) 10:30 – 11:30 amCustomizations and Tools in Global Implementations – Scope and Examples (P. McGrath) 11:30 – 12:30 pmManaging Global and Local Data Elements (G. Cockayne) Lunch 1:30 – 2:30 pm Language and Culture – How to manage global implementation projects (M. Hentschel) 2:30 – 3:30 pm Building a Global Template and re-usable components across countries and time lines (S. Jolly) 3:30 – 4:30 pm Global Compliance Challenges – Sarbanes-Oxley, local tax and fiscal compliance and other statutory issues (M. Iyer) 4:30 – 5:30 pmThe Future: Functionality of Release 12 for Global implementations, multi-org, intercompany, sub-ledger accounting (A. Fiteni) Agenda

1.User input and exchange is key – the sessions are open for questions and discussion at any time 2.Each section is lead off with a 15 min introduction by the lead person from the MN-SIG Group followed by questions and answers. 3.Scheduled guests for panel discussion include: a)John Eaton, Virtual Trader Ltd, on Tools for Global Implementations b)Folia Grace, VP Oracle Corp, on Release 12 functionality 4.Schedule Conflicts: a)Steve Miranda 11-12pm and Cliff Goodwin 1:45–2:45 pm will be attended by MN-SIG representatives and reported back to the group b)Distinction Award for MN-SIG Group at 12pm – we will be late. Format of Our Sessions

The Multi-National SIG Group its purpose, organization, and activities Mission: -Cross-Module and Cross-Geographies -Processes and Issues specifically facing global or multi-country Oracle applications users -Organize exchange of ideas and experiences -Take active role in OAUG Enhancement process with Oracle Corporation -Synchronize with other SIGs and GEOs

a.Hans Kolbe, Celantra Systems – Chair b.Patty McGrath, CSC – Vice – Chair, Enhancement Liaison; c.Steve Jolly, Gecis, Oracle Liaison, Membership Liaison Americas d.Markus Hentschel, Bearing Point, Membership Liaison for Europe, d.Mohan Iyer, FSCP Solutions, Membership data maintenance and other technical issues e.Ash Patel (IBM Consulting) Associate Board Members: Alison Ulrich - Germany (Independent Consultant), Gavin Cockayne (IBM – Consulting), Gair Bardstu - Norway (Accenture), John Spiegler (UPS) Board Members:

- Multi-org -Global or Regional Shared Services -Inter-Company (trading, accounting, pricing) -Using multi-language and multi-byte (MLS & NLS) -Tax and Legal Compliance Issues (coordinate solutions in different regions, work with Euro Financials SIG) -Global Single Instance issues Key Issues for the Multi-National SIG :

Plans for 2006/ Expand the Board with additional members, ensure participation from the key Oracle users and big 5 implementation firms) - Continue Multi-National Focus events OAUG and Oracle Conferences - Newsletter with functionality questions from members, publish answers, solicit member input; articles from members. - Start Web-Cast training sessions - Create topical member collaboration (sub-groups) - Make contact with Peoplesoft, JD Edwards and Siebel User Groups - Improve and formalize collaboration with Oracle Corp. We want your participation!

Why are you here? Introductions –Name –Organisation –Multi-National connection or interest – Suggestions/Hot Topics – are you interested to participate

Challenges and Opportunities for Global Implementations – A Report from Multi-National SIG Panels and Workshops Hans Kolbe Celantra Systems,

Objectives of Global Implementation Workshops Communicate and Share Oracle Functionality Improvements, Third Party solutions and in-house customizations Collect Feedback for Oracle CAB and Liaison sessions Communicate program and project experiences Workshops were organized in: 2003: London, Northern California, San Diego 2x 2004: San Diego, Paris, 2005: San Francisco, Grapevine TX, Birmingham UK, Atlanta

Key project and business decisions: – Central versus local or regional control – Containing and tracking variations without compromising integrity (DFF, Transaction Types, COA etc.) – Customer, Vendor, Item global visibility, naming conventions, and maintenance – Project Management across countries and regions, central team, local teams, external sources

Important Oracle functionality issues remain for Global Implementations – Multi-org restrictions as related to Shared Services and Supply Chain Visibility – Uncertainty about Legal Compliance tools (Globalizations, GAE, VAT) and varying legal requirements – Intercompany models are not sufficiently developed – Language issues (NLS, MLS) – Single instance Issues (Performance, Time Stamp, Sys Admin complexities)

MN SIG Workshop Results - Significant shift to Global Implementations with 11I Upgrade: consolidate instances, global COA, global or regional business processes, SSCs. - Biggest issues confirmed: Multi-Org, IC, Legal Compliance, Global Data Integrity - Better direction from Oracle required to avoid lengthy investigation and verification by each individual client. - Requesting recommendation of alternatives and complimentary tools for intercompany, external documents, multi-org, cross-instance and other issues. - No Global Implementation is known without significant customizations (under many euphemisms).

MN SIG Workshop Results Negative Feedback (if used at all): GlS, Global Accounting Engine (more reliable in and 5.10), MLS, Multi-Byte, MRC, Euro Conversion tools, AR Credit Checking, Pricing and Documents on IC transactions Positive Feedback: o- Improvements to PA Accounting including cross-charging, - OM functions across orgs (releases and shipping from central warehouses), - GL consolidation tools - IC Internal Sales Order Invoicing and 5.10 Unknown / i.e. no feedback: -Global Procurement functions -External IC Drop-Ship Very positive! Improved Communication with Oracle Product strategy groups!