Keith McBride Head of Hosted Solutions July 2014 Value Added Services

Call management & reporting from Akixi Real time stats Accessible from any internet-facing device Abandoned call recovery Extension activity monitoring Cradle to grave reporting ….loads more!

Akixi - Wall boarding No software to buy or maintain No additional P.C’s to buy or maintain Minimal connection costs Speedy & Minimal technical set up Pay As You Go Multi Site reporting as standard Cradle To Grave & Internal call tracking Use when you want, even month by month Works on Mac, P.C, Linux & Mobiles Always up to date Disaster recovery built in Available anywhere & everywhere Real Time & Historical reports.....and it’s very ecologically friendly

Horizon Integrator Presence Click to Dial Outlook Integration Contact Screen Popping Directory Integration Lync Integration

A software client that allows users to control Horizon from their desktop Draws down lots of functionality for ease of use & quick access Integrates with Outlook Horizon Integrator

In-call desktop control Preview windows with in-call control Caller Detail Call Direction and Detail Call Control Basic Caller Details Call Control Actions

Click to dial & directory access Recent Calls Quick Dial & Search Call History Clipboard dialling

The missing Lync! Horizon and Lync are not mutually exclusive Zest4 use both Lync: IM, presence, desktop sharing Horizon: For all business telephony We’ve now started to integrate through presence And will continue to develop the solution

Telephony Presence Monitor up to 20 users User defined list Click to Dial Displayed by location Online busy lamp field! Presence

Horizon Integrator CRM All the functionality of Integrator PLUS integration with 20+ leading CRM systems Ideal for sales and customer services teams

CRM Integrator Presence Click to Dial from multiple platform Record Screen Popping Call control integration with familiar software.

CRM & Outlook integration Contact popping from chosen CRM Contact popping from Outlook

Desktop Client Click to Dial Instant Messaging Presence Call Control Headset Usage

Horizon softphone - PC Presence Instant Messages Advanced Call Handling Manage Features

Mobile Client Uses WiFi, 4G or 3G Instant Messaging Presence Call Settings & Control Android / iOS – Q3 Horizon Endpoint

Horizon mobile app - Android

Zest4 - UC Product Roadmap…

want to know more? Keith McBride Head of Hosted Solutions