1 HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES Application Support Nicholas Mortimer IT Intern August 10th, 2012

HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES 2 About Me J&J Background E-IFU eCapability Questions Agenda

HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES 3 About Me

HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES 4 J&J Background –Business, IT, Compliance, GS, ITS –Definitions, Terminology CAR CLS DMR ELMO GDS GHX IAPP SOP SOW

HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES 5 E-IFU Structure –Granted Access to CREATE IFU –Trained in Functionality –Technical components Development(Create), QA, Production(Live) Application, Web, and database servers Documentum Upgrade Project Migration (Phase 1 & 2) Pending E-IFU

HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES 6 E-IFU Risk Assessment –Vulnerability Scanning Coordinating with ITS –Pending –IAPP Assessment Assisted by Jim Donachy (CISO) Completed with several issues found – Follow-ups pending CC-032 –Process, approvals of CC-032 and closeout E-IFU

HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES 7 Documentum Administrator Publishing Failure(s) –Job publishing failure, unable to update on live site EES nLabel Integration (Cordislabeling.com) –Similar IFU website, centralized repository possible? EMEA Requirements –Primary labeling to EMEA, adding additional functionality to E-IFU E-IFU

HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES 8 Gateway Customer Support Mailbox –eCommerce & E-IFU –Daily support activities Mentor Worldwide, LLC Launch –Configuring Mentor in Documentum Application Builder DAB – administrative Documentum tool –Configuration of Mentor’s access –Required a launch of new locale (CA-ENG) to Live website Language translation verification E-IFU

HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES 9 eCapability Strategy Monthly E-Capability Workshops –Bringing materials together, maintaining meeting agenda Bi-Weekly Core Team Meetings –Creating materials, maintaining meeting agenda Designing Roadmap Diagrams –Documenting 2012/2015/2018 ‘system’ roadmaps created by the core team –Pharma and Consumer –Ongoing

HIGHLY RESTRICTED DOCUMENT USE IN ACCORDANCE WITH COMPANY POLICIES 10 Questions?