Competency-based Interviews. Chapter 7 What is a “Competency”? Competency – A skill, trait, quality or characteristic that contributes to a person’s ability.

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Presentation transcript:

Competency-based Interviews

Chapter 7 What is a “Competency”? Competency – A skill, trait, quality or characteristic that contributes to a person’s ability to perform the duties and responsibilities of a job effectively. Tangible (technical) skills Knowledge Skills Abilities

Chapter 7 Writing Job-specific Competencies 1.Gather competencies relevant to position 2.Isolate job-specific competencies List each competency Categorize 3.Compare competency reqs to applicant Application Resume References

Chapter 7 Characteristics of C-B Questions Competence-based questions: 1.Focus on relating past perf. to future behavior 2.Seek specific examples 3.Allow you to make decisions based on fact

Chapter 7 Interview Stages 1.Rapport Building2% 2.Introduction3% 3.Core (competency)85% 4.Confirmation5% 5.Closing5%

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