| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri MOREnet Impact Assessment Tempe, Arizona February 10, 2005 Dr. Bill Elder Dr. Tracy Dranginis University of Missouri--Columbia Office of Social and Economic Data Analysis StateNets Meeting

| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri What we did to assess impact Built engagement -- project advisory committee Developed State Team -- MOREnet & OSEDA Developed preliminary logic models -- four Conducted stakeholder analysis persons Conducted & analyzed focus groups -- 8 regional Defined 9 case studies -- individual interviewing Continue to refine models…. –Define and measure impacts (quantitative & qualitative) –Gather comparative cost and network information

| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Four Basic Logic Models Connectivity Distance Learning and eMeetings On-line resources Customer Services… –Technical support –Consulting –Training –Security

| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri What key findings do we have Not done yet… March MOREnet highly regarded -- connectivity and customer services Cost avoidance a major factor for members Measuring alternative costs is difficult Preliminary estimates suggest MOREnet collaborative creates $ 2 million net annual savings for connectivity alone MOREnet promotes productive institution building (MERC, MOBIUS, eMINTs) -- relationships matter

| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Core Focus Group Findings Reliable, robust, and secure connectivity “They would rather have water service off for 24 hours than the Internet service off.” Economic value “I love the deal I get from MOREnet.” Partner in Education “They know our business.” Institutional consortium “Can make things happen.” Legislative advocacy “Our budgets would be different.” Customer service and technical support “They have the expertise and experience to solve problems quickly.” [….because they run a network]

| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri Assessing Impacts Will have rich descriptions from models Case Studies to highlight impact of models But, most information available is not “impact” so we are working on new impact measures. For example -- Connectivity Model

 Awareness of options and advantages of backbone access  Cost effective access for customers  Reliability  Increased awareness of issues concerning security  Secure access  Use, access, and utilization  Improves internal monitoring and management  Enhanced instructional technologies available  Ability to serve more students clients  Staff resources  Financial resources  Equipment & tangibles  Partnerships  Research into technological innovations INPUTS  Deliver connections  Customer service  Quality of service  Aggregation capability  Research  Educational conferences  Partnership building  Negotiate & manage costs OUTPUTS Activities OUTCOMES Short-term Medium-term Long-term  Inter- institutional customer collaborations  Increased utilization of services & products  Added e- commerce applications  Alumni support  Increased leverage for researchers to grant, foundation, contact funding  Classrooms w/o walls  Technology savvy, better educated graduates  A more competitive MO workforce  Using technology to create life- long self- learners  Accessibility beyond traditional students  Institutional access to technology regardless of institutional resources  Cost avoidance - Savings differential by public or private institution  Statewide broadband build- out  Number and percentage increase in enrollment in distance education  Connectivity- based or – oriented collaboration by institutions of Higher Education for teaching, research, and advocacy purposes Measures  Number and percentage increase in enrollment in distance education  Connectivity- based or – oriented collaboration by institutions of Higher Education for teaching, research, and advocacy purposes  Increased use of adaptive technologies by disabled Missourians Measures  Number and percentage increase in enrollment in distance education  Connectivity- based or – oriented collaboration by institutions of Higher Education for teaching, research, and advocacy purposes  Increased use of adaptive technologies by disabled Missourians  Increase in number & percentage of Missouri businesses, jobs, and earnings in high tech industries Measures Assumptions: - Customer Institutions, their faculty, staff and students, need & want the services MoreNet delivers. - Access to information technology increases social capital which, in turn, increases student’s financial capital. - Customers want fast, reliable, supported connectivity at lowest possible cost with related services available at the lowest possible cost. External Factors: - State of technology - Variations in resources among customer institutions - Increased need for higher-level security. Logic Model:Connectivity

| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri How have findings been useful Too soon to know—final report in March State context more interesting than ever… –Key leadership changes –FY06 Missouri State Budget is bleak –State IT consolidation underway Framed some additional key issues that expanded scope of project especially relating to next generation network

| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri New policy questions framed Policy issues that arose… –Scale and Scope of Net Current MOREnet, more smaller nets or bigger net –Forms of Technology (dark fiber, wireless) –Governance Structures (multiple domains-- interests) –Network Management (public – private) –Public Financing (fees, direct appropriations, other) Need for comparative national data Need to estimate alternative costs & savings

| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri What will we be doing next Finalize models Specify quantitative measures Complete case studies of qualitative impacts Complete final report and presentations Launch similar work for libraries and K12

| University of Missouri Copyright ©2005 MOREnet and The Curators of the University of Missouri MOREnet Impact Assessment Tempe, Arizona February 10, 2005 Dr. Bill Elder Dr. Tracy Dranginis University of Missouri--Columbia Office of Social and Economic Data Analysis StateNets Meeting