FLOOR CANDY

Floor Candy 1) What types of maintenance has the IT staff performed? 2)What types of maintenance will they perform if new features are added?

Corrective Maintenance Diagnose and fix logic errors Maintain proper configuration settings Debug program code Install current drivers

Required for adding new features Adaptive Maintenance Required for adding new features Adding online capabilities Adding support for mobile devises Providing new data entry screens Installing links to Web site Creating an employee portal

Perfective Maintenance Required to improve performance Optimize user desktop settings Install more powerful network server Update or replace outdated hardware Write macros to handle repetitive tasks Compress file system

Maintenance Release Methodology For adding new functionality and enhancements Major corrections implemented immediately Additions implemented as a Maintenance Release

Physical Security • Secure computer rooms • Install video cameras and motion sensors. • Activate BIOS-level passwords, boot-level passwords, or power-on passwords.

Network Security • Check if connections are encrypted, with special attention to wireless networks. • Check if a virtual private networks is used. • Assure that system firewalls are installed and operating properly

Application Security • Disable all unnecessary applications and services. • Review the configuration for each application to identify any potential security holes.

File Security • Document all file permissions to assure that appropriate access is available ONLY to authorized users.

User Security • Determine whether search engines might allow unauthorized users to retrieve private data or passwords. • Analyze password protection policies and procedures to assure that passwords are case-sensitive, have a minimum length, and a limited duration. • Test the firm’s defenses to a social engineering attack

Procedural Security • Establish clear managerial policies and controls. • Stress employee responsibility for security.

Should Floor Candy consider replacing the new system? Yes!