John B. Cade Library Enhancement Information Commons Dawn Ventress Kight Project Director Emma Bradford Perry Dean of Libraries Southern University and A&M College June 2010

Outline

University’s Mission Statement

Reference Circulation Technology Collaborative Learning Copy Center Information Commons Overview:Ask Here!

Project Team  Dean of Libraries  Library Technology Office  Reference Staff  Circulation Staff  Campus Technology Office (External)  Physical Plant (External)

Process  Surveys  Team Meetings  Data Driven Decisions  Selected Designer  Site Visits  Meetings with Faculty  Meetings with Staff  Timeline  Implementation Schedule

Issues  Funding  Collaboration  Natural Disasters  Staying Focused  Time Management

Challenges  Change Management (Emotions)

 Budget Challenges

Photos Old Circulation Desk

Photos Old Circulation Desk and Lobby

Photos New Collaborative Study Area

Photos Old Reference Room

Photos New Reference

Photos Old Information Desk & Lobby

Photos

New Search Here Stations

Photos Elevator Lobby and Restrooms

Feedback Describe your overall impression  It is good for studying  The room is amazing. I truly enjoy sitting in reference to relax, study and check , etc.  The reading room is organized and it provides a good environment to study.  Relaxing is the word that came to mind, also peaceful

Feedback  It looks really nice. It is very quiet and the librarian is helpful.  Impressive  This is a really nice place to relax and concentrate on your studies. I LOVE IT!  It’s awesome

Assessment/Evaluation  Annual Fall Survey  Focus Group with Students

Conclusion – Insights  Teamwork is the KEY  Patience is a MUST

Immunity to Change  Issue – Some staff with numerous years of service only do what’s minimally required of their jobs. They never try to learn anything new to enhance the services offered to patrons.  Commitment to this issue- The Dean/Managers encourage all staff to attend various workshops and conferences.  Big Assumptions – They don’t want to learn anything new. The University doesn’t have any money to support professional development opportunities.