Executive Summary Target Deployment – January 4, 2005 Actual Deployment – December 22, 2004

Business Objectives Ability of Governor to share his vision for the state and his principles of governance State employees have access to information about state services Build team spirit of state employees Increase number of employees using site on a regular basis

Technical Objectives Successfully deploy community of interest content Successfully deploy private search collection capability Make survey/feedback capability available in initial deployment

Quality Objectives Web site available to intended users 98% of the time Site is effective, consistent, and provides customer satisfaction as measured by website survey

Critical Success Factors Executive Sponsorship & Support Dedicated Resources Single Point of Authority for Approval and Changes Communication w/Affected Agencies Application of Project Management Processes Baseline Plan After Estimating

Project Management Processes Scope Control Acceptance Process 12 Distinct Deliverables with baseline target dates Actual approval of deliverables ranged from 34 days ahead of schedule to 12 days behind schedule. Average.25 days ahead of schedule

Project Management Processes Change Management 1 change request Risk Management 5 risks Monthly risk review and mitigation Issue Management Wrote escalation triggers in PMP Adhered to escalation process and triggers

Project Management Processes Estimating Process Every Task Estimated for effort and duration Optimistic, Pessimistic, Expected Used MS Project as tool for Putnam Formula (O + P + 4E)/6

Project Management Processes Capture of Effort Hours and Estimate to Complete on a regular basis Required time capture from all assigned resources – state staff as well as contract Required Estimate to Complete (ETC) Required Target Completion Date

Project Management Processes Weekly Team Meetings Track and Measure Commitments Identified commitments in all documents such as Charter, Project Management Plan Identified 33 distinct commitments Identified 125 measurable commitment events (i.e. weekly team meetings) 80% met by due date 95% met w/in 10 days

Areas for Improvement Improve Estimates Actual Effort capture helps future estimates Some variances 500% Identify and Schedule All Tasks and Resources Include Configuration Advisory Board (CAB) in the Project Plan Plan for Training PCC Help Desk Personnel

Risks for Release 2 Operational Staffing Project Staffing Scope Management Time Constraints Due to Legislative Session