Global IT Solutions for Multinational Corporations Jim Forbes Vice President Equant IP Solutions Line of Business

Agenda Overview  Customer Needs in the Communications Marketplace  Technology Redefines Communications Capabilities  Collaboration for E-Business  Equant Positioned for Growth

Explosive Growth in Demand for in Demand for Global Data Networks Managed Network Services for Corporate Customers GlobalizationConvergence IP Standard Global Telecommunications Market

From Structured Hierarchies … To Virtual Teams Significant Change in Customer Business Models

What Does IP Mean for Businesses?  Any - to - Any Communications  Ubiquitous and Real-time Applications  Improved Information for Decision-Making  Cost Savings  Increased Revenue Streams But Also...  Increased Bandwidth  More Security Problems  Voice and Data No Longer Managed Separately  End in Sight for Multi-protocol Problems  Platform for Innovative Integrated Solutions  Gateway to New World of IP Applications

Source: Yankee Group 0 5,000 10,000 15,000 20,000 25,000 30, Intranet Extranet Number of Companies Network Growth Within and Beyond the Company

Customer & Industry Trends  Data Dependency and Sophistication Increasing with focus on E-Commerce  Requirements Becoming More Global  Customers Migrating From Legacy to IP Networks together with demand for Managed and Value- Added Services  Rapid Movement to Integrated Voice, Data and Video  Need for High Speed Remote Access and growing Appetite for Bandwidth  Looking for partners in outsourcing and ASP space  Need for Integrated WAN-LAN Services in particular to support e-business and communities of interest from the desktop

Core Expertise Customers evaluate providers on the following criteria:

Viability & Confidence Customers evaluate providers on the following criteria:

Geographic Reach Customers evaluate providers on the following criteria:

Local Presence Customers evaluate providers on the following criteria:

Service Portfolio Customers evaluate providers on the following criteria:

Flexibility Customers evaluate providers on the following criteria:

Network Performance Customers evaluate providers on the following criteria:

Network Architecture Customers evaluate providers on the following criteria:

Support Policies Customers evaluate providers on the following criteria:

Cost Customers evaluate providers on the following criteria:

More Than 300% Growth in WAN Traffic by 2002! Voice Video Teleconference Office Applications Client to Server Server to Server Internet/Intranet 300 to 600% Enterprise WAN growth over next four years Cost increase 200% to 300% Budgets growing at less than 10% per annum Source: GartnerGroup With only a 10% increase in budget

Suppliers Remote Workers Intranet Factory/Warehouse Web Servers Headquarters Small Office Source: Yankee Group Extranet Internet Customers Global IP Leads to E-Commerce

Business-to-Business solutions for...

Find new ways to reach your market world wide Trade electronically with customers, suppliers & partners Integrate their supply chain & react more flexibly to changing demands Transfer knowledge globally... customers that need to...

Industry Overview & Drivers  Traditional industries and MNCs looking for an IP play to become “Brick & Click”.  Exchanges offer MNCs an opportunity to transform their supply chains, significantly reducing costs.  B2B trade exchanges being formed every day, followed by consolidation (advantage to first movers).  Two key items are Content (e-procurement) and Public Internet access vs. private networks.  Driven by competitors, suppliers, and investors.

Service Quality High Security HIGH PERFORMANCE, ENCRYPTION & AUTHENTICATION (new product design, logistics) Internet Low High HIGH PERFORMANCE, RELIABILITY (JIT, productive material, EDI) Business-class ENCRYPTION & AUTHENTICATION (financial, personnel data) Business-class BEST EFFORT (procurement, auctions) Varying Requirements of Exchanges

Equant is the Global Provider of Managed Communication Services to People Anywhere in the “Business to Business” Market Strategic Intent

Equant Simplifies E-Business  Customers Can Focus on Their Core Activities – Serving Their Customers – Managing Their Suppliers – Being Competitive  Customers Can Concentrate on Applications, Which – Attract and Retain Customers – Enhance Partnerships With Suppliers  Fast to Implement, Flexible, Future-Proof and Cost- Effective  Focus on Communities of Interest

Operational Sites Sites being implemented ISDN Sites Equant Global Dial Coverage

Equant’s Strategic Position  Single, Seamless, Global Network Spanning 220 Countries  Local Support in over 145 Countries  Breadth of Network Products and Services  Data Focus -- IP Experience and Track Record  Legacy-to-IP Migration  Network Outsourcing  Global Managed Router Capabilities  Strong Technology Partners (Cisco and Nortel)  IP Skills Across All Divisions From a Single Provider  Capability to Take IP to the Desktop Through Integration and Application Services Divisions

Capability of Equant Portfolio Range of Managed / Outsourcing Options for Customers E-commerce and Enterprise Application Services Facility, Server & Web Hosting and Security Services Integrated Voice & Data Access Wide and Local Area Global Networking Services Industry / ExtranetPrivate / IntranetPublic / Internet Equant’s Global IP Services Strategy Overview

Equant Global Network Servers and Applications Outside the Network (Current Model) Equant Global Network Hosting and Applications Inside the Network (Future Model) Voice Enabled Router Web Server Laptop Firewall TelephoneConnection KEY Equant’s ASP Strategy

Competitive Position of the Top Global Players Seamless ness Global Reach Equant Infone t WorldCom C&W Global One Concer t Trend Strengthening The Leadership Position World-Leading Data and IP Services Provider