Connect Client Options Jamie Sonsini OIST October 2012.

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Presentation transcript:

Connect Client Options Jamie Sonsini OIST October 2012

What is Connect? Microsoft Office 365 Resides in the Microsoft “cloud” Phase 1 Calendaring Contacts Tasks Phase 2 – To Be Discussed

Connect Support Service Support Group (Administrative Services, OIST & Student Affairs) Tenant Administration* Tier 2 Support Departmental Support Tier 1 Support * Sharing Umail Tenant Administration

Who Will Use Connect? All-In (I-Mail or IC- Departments) Will use Connect for & Calendar Calendar-Only (Oracle Calendar Users) Will continue to use current Will use Connect for Calendar (only) Cross-Calendar Student Affairs, Administrative Services, Communication Services

To Select a Client We Must Understand Addresses & Delivery Calendars & Calendar Invitations Client Capabilities End-User Preferences

to All-In User Connect Inbox

to Calendar-Only User Connect Inbox External Inbox Forward

What’s A Calendar? VS Oracle Calendar Exchange Calendars

The Process… Invitation Accept Invitation Accept Invitation Reply Invitation Update

Handling Invitations All-In User Calendar Invitations in Connect Inbox Calendar-Only User Calendar Invitations in Connect Inbox and/or Calendar Invitations in External Inbox

Invitation to All-In User Invitation Auto-Process Connect Inbox Connect User

Invitation to Calendar-Only User Invitation Forward External Inbox Connect Inbox Connect User Deliver & Forward Auto-Process

Client Options Outlook Windows – Version 2007 or 2010 Mac – Entourage 2008 or Version 2011 Outlook Web App (OWA) Apple Mail & iCal Thunderbird with Lightning Check Versions Consider ESR Thunderbird Mulberry

Tests Handle Folders Manage Connect Contacts Accept/Decline Calendar Invitation Reply to Calendar Invitation

Calendar Tests Accept/Decline Calendar Invitation Reply to Calendar Invitation View Others Calendars Invite Others to Meeting

Invitation to All-In User Invitation Auto-Process Connect Inbox Connect User

Test Results Connect Inbox* * All-In Users & Calendar-Only Users

Connect Invitation Viewed with OWA

Connect Invitation Viewed with Thunderbird

Invitation to Calendar-Only User Invitation Forward External Inbox Connect Inbox Connect User Deliver & Forward Auto-Process

Test Results Connect Inbox* * All-In Users & Calendar-Only Users

Test Results External Inbox

External Inbox with Thunderbird and Lightning

External Inbox From OWA with Thunderbird

External Inbox From Outlook with Thunderbird

What Works for YOUR Department? Use One Client for & Calendar? Use One Client for & Another for Calendar?

What Works for YOUR Department? Outlook, OWA, Mac Clients – Do It All Outlook, OWA, Mac Clients – Calendar Only Thunderbird & Lightning – Does Some Thunderbird or Mulberry – Just

It’s up to you and those you support…

And From Here…. Client Test Results Connect Accounts Available Request: Discussion List More Tech Talks

Questions?