Technology Lifecycle Management Bill Weber Vice President, Programs & Services GTSI

2 Technology Lifecycle Management Multi-phased approach based on proven, repeatable processes, enabling government agencies to extend the value of their IT infrastructure

3 Technology Lifecycle Management Assess and Identify  Identify RBO administration, and data and application control requirements  Establish performance SLAs  Build business case – high-level design ─ Anticipate costs and benefits  Build a detailed solution for the short and long term

4 Technology Lifecycle Management Technology Acquisition  Decouple IT imperatives from traditional budget constraints  Create a performance-based services contract  Provision capacity based on service level agreements

5 Technology Lifecycle Management Integrate and Implement  Migrate, file, print, , DNS, and DHCP servers  Compression and caching  Performance and security measurements  Centralize software and PC updates

6 Technology Lifecycle Management Support Services  Quarterly audits – performance driven ─ Optimize more applications ─ Add mobile devices ─ Tighten SLAs  Ongoing onsite engineer/support ─ Backup and restore  Maintenance ─ Break/fix support ─ Synchronize maintenance contracts

7 Technology Lifecycle Management Technology Refresh  Technology rate of change ─ IPv6 ─ Virtualization ─ Integrate voice and  Assess historical performance and usage requirements ─ Establish and manage refresh schedule  Refresh end of lifecycle hardware

8 Technology Lifecycle Management Asset Disposal  Avoid disposal costs cutting into operating budgets  Employ best methods for data destruction  Comply with security, environmental, and DoD requirements and regulations

9 Technology Lifecycle Management TLM offers  Framework to proactively manage all phase of the IT environment  Flexibility to respond to security requirements and government mandates  Determination of price/performance ratio for lower total cost of ownership  Ability to contract for IT as a service

10 Information Sharing: Strategies that Enable Security Across Government Operations August 14, 2007 Visit GTSI.com/TechLeadership for more information and to register