22 nd May, 2014 Big use of data in Banking Industry.

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Presentation transcript:

22 nd May, 2014 Big use of data in Banking Industry

How to maintain the relationship? Customer Relationship Bank

Banking Products offer to Customer Customer Savings / Deposit Cheque / Overdraft Loans / Credit Card Investment Trade Financing

Customer Information to be collected Credit Assessment Transaction Behavior Repayment Records Collaterals Outstanding Balance / Exposure Age / Gender / Financial Information

Risk Management Legal & Compliance Risk Reputation Risk Strategic Risk Liquidity Risk Interest Rate Risk Operational Risk Market Risk Credit Risk

Relationship Manager / Call Centre Departmental Management Senior Management Big use of data analysis

Banking Strategy

Know your customer (KYC)Know your customer (KYC) 1 Product cross sellingProduct cross selling 2 Risk based pricingRisk based pricing 3 Customer / Group Relationship Management

Portfolio / Regional Management 1 2 3

Data Warehouse / Big DataData Warehouse / Big Data Business Intelligence (BI)Business Intelligence (BI) Customer Relation Management (CRM)Customer Relation Management (CRM) Useful Technologies

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