 Healthcare management can be defined as the use of clinical and information technology, as well as managerial and leadership skills, to ensure the optimal delivery of healthcare.  Healthcare is an expansive industry that ranges from preventative care, to emergency services, to follow-up and rehabilitation. Healthcare management  Without effective management, the coordination of healthcare is not possible.

Health care management

Direct care settings

Non direct settings

The BLS is a governmental statistical agency that collects, processes, analyzes, and disseminates essential statistical data to the American public

Other management positions

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Organizational Structure of a Hospital

Levels allow efficient management of hospital departments. The structure helps one understand the hospital’s chain of command.  Organizational Structure refers to levels of management within a hospital.

Organizational structure varies from hospital to hospital. Large hospitals have complex organizational structures. Smaller hospitals tend to have much simpler organizational structures.

Grouping of Hospital Departments Within the Structure: Hospital departments are grouped in order to promote efficiency of facility. Grouping is generally done according to similarity of duties.

Common Categorical Grouping: Administrative Services Informational Services Therapeutic Services Diagnostic Services Support Services

Administrative Services Hospital Administrators CEO, Vice President(s), Executive Assistants, Department Heads Business people who “run the hospital” Oversee budgeting and finance Establish hospital policies and procedures Often perform public relation duties

Informational Services Document and process information Includes: 1.Admissions 2.Billing & Collection 3.Medical Records 4.Computer Information Systems 5.Health Education 6.Human Resources

Provides treatment to patients Includes following departments: 1.Physical Therapy - treatment to improve large muscle mobility 2.Speech/Language Pathology - identify, evaluate, treat speech/language disorders

5. Medical Psychology - concerned with mental well-being of patients 6. Social Services - connect patients with community resources (financial aid, etc.) 7. Pharmacy - dispense medications 4. Respiratory Therapy - treat patients with heart & lung disease

9.Sports Medicine - provide rehabilitative services to athletes 10.Nursing - provide care for patients 8. Dietary - maintain nutritionally sound diets for patients diets for patients

Diagnostic Services Determines the cause(s) of illness or injury Includes: 1.Medical Laboratory - studies body tissues 2.Medical Imaging - radiology, MRI, CT, Ultra Sound 3.Emergency Medicine -provides emergency diagnoses & treatment

Support Services Provides support for entire hospital Includes: 1.Central Supply - orders, receives, stocks & distributes equipment & supplies 2.Biomedical Technology - design, build repair, medical equipment 3.Housekeeping & Maintenance - maintain safe, clean environment

Traditional Organizational Chart

Board Administration Therapeutic Services Information Services Diagnostic Services Support Services Admissions Billing, etc. Med. Records Computer Info. Health Ed. Human Resour. PT, OT Speech/Lang. Resp. Therapy Pharmacy Nursing Dietary Med. Lab Radiology Nuclear Med ER Cardiology Neurology Central Supply Biomedical Housekeeping Maintenance Dietary Transportation

Pyramid demonstrates a symbolic organizational structure of a hospital.

Admin. Services Information Services Therapeutic Services Diagnostic Services Support Services Board