CstM Management & Organization organization structures & design

as a function of management… or·gan·ize [awr-guh-nahyz] - verb 1.to put together in an orderly, functional, structured whole. 2.to arrange people and resources to work toward a goal

the role of organizing… controlling - to ensure resultsplanning - to set the direction organizing - to create structures divide up the work arrange resources coordinate activities leading - to inspire effort

organizational structure… formal structure division of work supervisory relationships communication channels major subunits levels of management informal structure

functional structure… presiden t vice president marketing vice president finance vice president production vice president human resources administrator director medical staff director nursing director clinics director patient services business hospital

functional pro’s & con’s… advantages economies of scale task assignments problem solving training & skill development career paths disadvantages reduced communication problem solving

divisional structures… product geography customer process general manager grocery productsdrugs & toiletries president asia divisioneurope division agency administrator problem youthsenior citizens catalog sales manager grocery productsdrugs & toiletries

matrix structure… general manager manager of projects manufacturing manager engineering manager sales manager project A manager project B manager project C manager

horizontal organization structure… team structure cross functional project teams network structure outsourcing strategic alliance

organizational design… mechanistic vs. organic

trends in organizational designs… fewer levels of management chain of command span of control tall vs. narrow structure

trends in organizational designs… more delegation & empowerment assign responsibility grant authority create accountability

trends in organizational designs… decentralization & centralization autonomy reduced use of staff doing more with less