Lecture Three Chapter Four PREPARING TO WRITE Writing Apprehension CAUSES –Early Efforts –Never Been Taught –Lack of Knowledge of purpose, audience or.

Slides:



Advertisements
Similar presentations
Revising and Editing TRANSFORMING YOUR PAPER FOR YOUR AUDIENCE COPYRIGHT LISA MCNEILLEY, 2010.
Advertisements

Project 1: Business Communications Overview. Project 1 About the Presentations The presentations cover the objectives found in the opening of each chapter.
of effective communication
The Systems Analysis Toolkit
7cs of Effective Communication
Digital Key Concepts Management 102 Professor Estenson PREPARING TO WRITE.
Computer Engineering 294 R. Smith Writing Skills 03/ Breaking Old Habits Generally we follow old habits. There are hundreds of rules to learn. –
Copyright © 2010 Pearson Education InternationalChapter Writing Business Messages.
© Prentice Hall, 2005 Business Communication Today 8eChapter Writing Business Messages.
Communication Process
Writing Business Messages
© Prentice Hall, 2008 Business Communication Today, 9eChapter Writing Business Messages.
By Zoe Daniels Olynsie Moris. Outline Principles of Oral & Written Communication Report writing techniques.
© Prentice Hall, 2003 Business Communication TodayChapter Writing Business Messages.
Moreno Valley High School January 2013
Chapter 2 Critical Thinking and Effective Writing Skills for the Professional Accountant.
1 Business Writing in a Technical Environment Prepared by Graham Associates copyright 2002 copyright © 2002.
Writing Tips for Evaluators: 10 Principles for Clearer Communication Presented by: Joy Quill C. J. Quill & Associates, Inc. EERS 2008 Copyright 2008 C.
Krizan Business Communication ©2005
Business Communication Workshop
Communicating Effectively in the Kommunication Karnival.
Basic Principles for Writing Letters Business Communication and Report Writing.
CHAPTER 3 Drafting a Paper. The Short Essay Essays have three parts Introduction Body Conclusion.
© Pearson Education Canada, 2005 Business Communication Essentials, Canadian Edition Chapter Writing Business Messages.
© 2006 SOUTH-WESTERN EDUCATIONAL PUBLISHING 11th Edition Hulbert & Miller Effective English for Colleges Chapter 13 EFFECTIVE PARAGRAPHS.
Drafting and Revising Effective Sentences Chapter 11 Presented By Blake O'Hare Chris McClune.
© Prentice Hall, 2007 Excellence in Business Communication, 7eChapter Writing Business Messages.
CPS ® and CAP ® Examination Review OFFICE ADMINISRATION, Fifth Edition By Schroeder and Graf ©2005 Pearson Education, Inc. Pearson Prentice Hall Upper.
© Prentice Hall, 2008 Excellence in Business Communication, 8eChapter Writing Business Messages.
GUIDELINES FOR WRITTEN BUSINESS COMMUNICATION Unit 5 Business Communication.
Learning Objective Chapter 6 Business Writing Copyright © 2001 South-Western College Publishing Co. Objectives O U T L I N E Developing Written Documents.
Business Communication Workshop Course Coordinator:Ayyaz Qadeer Lecture # 9.
The Writing Process. The writing process: Audience & Purpose  Strategy  Build interest if the audience's interest is low.  Provide historic background.
5.1 To accompany Excellence in Business Communication, 5e, Thill and Bovée © 2002 Prentice-Hall Chapter 5 Writing Business Messages.
Training Computer Users Writing For End Users. What is Training? Focus on performing activities building expertise that will be immediately useful.
4/24/2017.
Click to edit Master subtitle style 4/15/11 Experiences from writing and editing for Monthly Weather Review: One Person’s View Josh Hacker, Naval Postgraduate.
4 C’s of Writing The primary goal of all communication is receiver – reader understanding. To achieve this goal, writers apply the 4 C’s of writing:
Chapter 2 Critical Thinking and Effective Writing Skills for the Professional Accountant.
Editing and Proofreading What’s the difference? Editing… changes the content of the letter, memo or report…  to communicate the meaning efficiently.
Official business messages Professional approach
The Writing Process The writing process may be viewed as a three-step process: –Planning Who is your audience, what is your purpose, what do you want to.
1 Technical Communication A Reader-Centred Approach First Canadian Edition Paul V. Anderson Kerry Surman
Document Review for Reviewers and Writers. Topics Readability Document Review Structured Reading.
8 Writing Style “A collection of good sentences resembles a string of pearls.” ― Chinese proverb.
© 2005 Pearson Education, Inc., publishing as Longman Publishers. 1 Chapter 13 Editing for Readable Style Technical Communication, 10/e John M. Lannon.
© 2011 Pearson Education, Inc., publishing as Longman Publishers. 1 Chapter 11 Editing for a Professional Style and Tone Technical Communication, 12 th.
Chapter 4 Principles of Business Communication. Learning Objective 1 Identify words that your receiver(s) will understand and that will elicit the intended.
Management 102 Key Concept – Effective Writing Crimson Track Guide Professor Estenson.
© 2003 Pearson Education, Inc., publishing as Longman Publishers. 1 Chapter 13 Revising for Readable Style Technical Communication, 9/e John M. Lannon.
Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.
IdeasIdeasIdeasIdeas OrganizationOrganizationOrganizationOrganization VoiceVoiceVoiceVoice WorChoiceWorChoiceWorChoiceWorChoice Sentence FluencySentence.
Copyright © 2011 Pearson Education, Inc. publishing as Prentice HallChapter Writing Business Messages.
Approaching Literary Criticism. Commentary A literary analysis, which is essentially a close study of the elements that contribute to the success, or.
Polishing Your Written Communication
Tyler Schumacher.  Our era is called the “information age”- it is more important than ever to be informed  Some people prefer to hear a quick, easy.
Copyright ©2002 by Pearson Education, Inc., publishing as Longman publishers. All rights reserved. Technical Communication: Strategies for College and.
7 C’s of Communication Lec03
Business Communication Workshop Course Coordinator:Ayyaz Qadeer Lecture # 7.
Definition of Non-Verbal Communication. Importance of Non-Verbal Communication. Three Principles of Non-Verbal Communication. REVIEW.
BCOM 7 Preparing Written Messages 4 Copyright ©2016 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly.
A POCKET GUIDE TO PUBLIC SPEAKING 5 TH EDITION Chapter 15 Using Language.
Workplace documents II:
End User Support – User Training
Technical Reading & Writing
Prewriting, Writing and Proofreading
Communication Skills for Engineers
LECTURE 2 ADAPTING YOUR WORDS TO YOUR READERS.
Communication Skills for Engineers
TECHNICAL REPORTS WRITING
Presentation transcript:

Lecture Three Chapter Four PREPARING TO WRITE

Writing Apprehension CAUSES –Early Efforts –Never Been Taught –Lack of Knowledge of purpose, audience or point of the effort FIXES –Work Shops –Write then Right –Supportive Evaluation

COLLABORATIVE WRITING ADVANTAGES –I–IMPLEMENTATION –A–ADDITIONAL LABOR APPLIED –M–MORE EXPERTISE –A–ACCULTURATE NEWCOMER –B–BREAKDOWN BARRIERS –I–IMPROVE QUALITY DISADVANTAGES –C–COORDINATION –R–RESPONSIBILITY –T–TIME –E–EGO –C–CONFLICT

CHARACTERISTICS FLEXIBLE RESPECTFUL LISTENERS SPEAK AND WRITE CLEARLY DEPENDABLE MEET DEADLINES SHARE RESPONSIBILITY FOLLOW AND LEAD OPEN TO CRITICISM CONFIDENT CREATIVE USE OF CONFLICT

PLANNING WHAT –N–Nature of the message –W–What needs to be communicated? WHY –W–Why bother? Does the receiver know why message is being sent? WHO –H–Have I chosen the right person? (See page 96) –W–What channel is this person comfortable receiving? WHEN –T–Too early or to late. Close to critical meetings WHERE –W–Where should the message come from? HOW –C–Channel (Letter, Memo, Report, , Phone Call, Brochure, Newsletter, Manual

PRINCIPLE ONE: Choose Words Precisely DENOTIVE - Word has a common meaning. –Malapropism - Confusing one word for another Allegory or Alligator Immoral or Immortal CONNOTATIVE - Word’s meaning is subjective. –Euphemism (Intended positive connotation) Slim or Slender versus Skinny or Scrawny Friendly Fire Surgical Air Strike LANGUAGE IS FLUID NOT STATIC

PRINCIPLE TWO Use Short Rather Than Long Words The goal is clarity and understanding not a chance to show how smart you are.(Page 82)

PRINCIPLE 3 Use Concrete Rather Than Abstract Words Concrete Specific at lower rung General at the higher rungs (Page 83)

PRINCIPLE 4 Economize on the Use of Words Avoid Wordiness. Break old writing habits. Avoid use of old models of organizational writing. Look at examples on page 84

PRINCIPLE 5 AVOID OVERUSED OR HACKNEYED PHRASES OR JARGON Hackneyed –At your earliest convenience –Pursuant to –Thank you in advance Jargon –Check your skills handout (See examples on page 85 and 86)

PRINCIPLE 6 Use Positive Words That Convey Courtesy Minimize negative information State information positively Avoid gender terms Check page 88

PRINCIPLE 7 Use a Conversational Style Everyday business language (face to face communication with receiver) Check your understanding of receiver (knowledge, expertise, interests, culture, and value system)

PRINCPLE 8 Keep Sentence Relatively Short Most effective business sentences are between 15 to 20 words long. Sentences express one main point

PRINCIPLE 9 Prefer Active Voice to the Passive Voice Subject - Verb - Object –David Leeper directed the meeting. (A) –The meeting was directed by David Leeper (P)

PRINCIPLE 10 Develop Effective Paragraphs One Main Idea Per Paragraph Determine if Deductive or Inductive –If Deductive - Present main idea in lst sentence –If Inductive - Begin with details then main idea Use a Variety of Sentence Structures Emphasize Important Points Keep Paragraphs Short (See page 92 table 4-1)

PRINCIPLE 11 DEVELOP COHERENCE Create a smooth flow between sentences Transitions can be created by –Repeating Key Words –Use pronouns and synonyms to avoid repetition –Use transitional words or phrases (See Page 94 table 4-2)

PRINCIPLE 12 Edit and Rewrite Read what was written Exam for clarity, concreteness, and conversational tone Determine grammatical accuracy Check organization to assure coherence Accept that multiple drafts are necessary Use questions on page 95

Stage Three Edit BECAUSE – Writer is Lazy – Writer does not know right from wrong –Writer is on a tight deadline Look for “Plain English” terms Eliminate Unneeded Words Explain Abbreviations and Acronyms

EDITING (Continued) Eliminate Jargon Eliminate Unnatural Phrases Use Small Words Use Active Instead of Passive Verbs Use a Fog Index

FINAL CHECK Proper or Effective Word Choice Correct Spelling and Grammatical Errors Correct Sexist Errors –Gender Pronouns –Recast into Plural (Individuals, Their, They) –Avoid Certain Gender Terms (Lady) –Substitute for man or mankind (Humans) –Substitute non Sexist terms (Business person) –Use Current Job Title