© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 1 Unity Connection 2.0 Architecture TOI Part II – Technical Area Overview June 2007

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 2 Architecture Changes by Area  Administration  Clients  Conversations  Core Services  Database  Hardware  Media  Messaging  Reports  Security  Setup  Voice User Interface

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 3 Administration  Co-residency Administration with CuCM Single-sign-on via common realm/valve and IMS CuCM is authoritative source of common co-res user info (CuCM end user CRUD dictates CUC user admin tasks) via NCS. CUC switch info shared from CuCM (mwi settings, server ip, default integration, etc.) via NCS BLAF for all web applications  Move administrative standalone tools into web admin (bulk import, bulk edit)  Move serviceability tools into serviceability web app (trace settings, service stop/start, reports) Into RTMT (trace file retrieval, perf counters, port status monitoring)

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 4 Clients  Replace COM between Tomcat and CuCsMgr for TraP with message queue  Add External Service interface for user specific credentials (required by E2K7).  Integration with IMS to support single credentials  Performance tuning for move to Informix (more to come)

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 5 Core Services  Port to Linux  Connection CLI support  IPC redesign/COM removal  Licensing simplification (java+flexlm)  ServM support instead of SRM  Serviceability (AlarmInterface, PIWriter, SDITrace) plumbed seamlessly through existing components  Port Status Monitoring Redesign

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 6 Conversations (Telephone User Interface)  Port to Linux/Remove COM  Port Kubrick CDE Scripts  Support for addressing to VPIM contacts via CDL  Support for MPE integration (review/join meetings) via CCL.  Major performance tuning for CDE  HTTP support for Visual Message Locator  Complete diagnostic trace overhaul

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 7 Database  Major redesign to port to Informix DBMS Stored Procedure conversion (~500) Data type support (GUIDs, utf-8 strings, etc.)  Major performance tuning effort  Separate Informix instance from CuCM in co- residency and standalone  Port of database components (DbEvents, ConfigData, etc.) to Linux and Informix  Setup changes from sql to InformixDb python scripts. Partition switch/upgrade support  Support for IMS

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 8 Hardware/Platform  Supports majority of MCS hardware platforms supported by CuCM (including co-residency platform)  Same disk/partition allocation as provided by UCOS (active/inactive/common)  IPTables Co residency: Integration with IPTables management (ClusterManager) Standalone: disable ClusterManager and directly configure IPTables for minimal access. Will utilize ClusterManager in Dublin (when CuCM moves to a minimal access model).

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 9 Media  Port to Linux  Replace Windows Audio Driver with CuMixer (provides transcoding, TTS interface to RealSpeak)  Replace TAPI for SCCP with direct protocol support in MIU  Baseline support (QoS phase 1)  Provide offline Wave library (for VPIM transcoding)  Thread reduction  TTS Resources Managed by MIU

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 10 Messaging  Port to Linux/Informix  Replace IIS SMTP Server with CuSMTPSvr service  MTA updated to support outbound VPIM messages  MTA supports contact creation on inbound VPIM messages. Also supports contact “push”  Remove stream server  Secure Messaging approach  CCL calendaring layer to MPE for meeting access  Upgrade/Rollback framework support (Messages preserved)

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 11 Reports  Administration Moved to serviceability web application  Collection Harvestor (CuScavenger) re-implemented in Java for simplicity Removes RDL component in favor of direct database access

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 12 Security  CSA: Single version supports CuCM, CUC, and CuCMBE  IPTables/NetFilter: Minimal ingress for UC Standalone. Specific blocks in co residency to minimize access to additional UC sockets  IMS: Authentication plus credential policies for all three products

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 13 Setup  CuCM/UCOS updated to support VTG application install on “sleeping seadragon” platform  CUC Setup completely redesigned to leverage CuCM/UCOS framework  Single Distribution Media/Build for CuCM standalone, CUC standalone, and CUCMBE  No additional questions added to CuCM installation. CUC configuration not required by setup moved to web administration  Supports L2 partition-switch upgrade/rollback in co residency and standalone.

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 14 Conversations (Voice User Interface)  Ported components to Linux  Voice recognition services provided by Nuance OpenSpeech Recognizer (v3.0) through a media (MIU) connection to the Nuance (MRCP) server.  VPIM contact addressing (name, for disambiguation)  Meeting Place Express Integration (list and join meetings)  Offbox ASR service not supported in this release

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 15 Summary  Connection 2.0 represents a significant effort which involved changes to all technical areas in providing an appliance based, non-windows solution  Connection 2.0 supports co residency and standalone versions with same code- base/build/distribution media  Connection 2.0 provides a key step in the roadmap for the future of the Unity Connection Product

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 16 References  EDCS – Lucas PRD  EDCS – Lucas SFS  EDCS – Lucas SAP

© 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialPresentation_ID 17 Q and A