Recommendations to Committee on Technical Architecture Sub-Committee on Web, Social Media and Mobile Governance Jeff Jorgenson March 21st, 2012

State of UCSF Web circa 2009

Current State

Informal Collaboration Coordination of redesign efforts Reuse of some design templates Drupal Users Group Communicators Network 4 Centrally funded Drupal Hosting enabled

Today’s World 5 Develop Design/Build Maintenance Department A $ $ $ Hosting $ Develop Design/Build Maintenance Department B $ $ $ Hosting $ Develop Design/Build Maintenance Department C $ $ $ Develop Design/Build Maintenance Department D $ $ $ Hosting $

Campus-wide Needs

Findings from Deloitte & Touche 2009 Report 7

1) Hire consultant to address strategy Shared web analytics Shared Drupal templates Integration of content Timeframe: 3 months Cost: $75K Anticipated result proposal for a shared web services program Estimated Implementation of recommendation: $250K-300K 8

2) Expand Central Campus Support for Drupal Hosting Hire FTE to support Drupal hosting at enterprise level (ITS) Expand Drupal versions supported (6 & 7) Speed conversion of existing sites into hosted environment Interface with hosting provider and manage multiple developer relationships Timeframe: Immediate Cost: $120K Improved and expanded hosting solutions 9

3) Fund Common Campus Calendar Project Initially recommended in 2003, a common campus calendar has been a long-term need. Recent work on the Featured Academic Events calendar has brought together: –SAA and the Scheduling application –EVC’s office –University Relations Other business owners have agreed to participate in ongoing governance: –Medical Center –School of Medicine –School of Pharmacy 10

11 Calendar Estimates Project Evaluation: $65K –Fulltime Project Manger for 3 months –.25 FTE BA –.25 FTE Technical Architect Estimated Development Project Costs $20K Estimated Ongoing Costs $50K/year Timeframe: Immediate Duration: 3 months SECTION HEADING OAAIS

12 Phase 1 Plan: FY Q1 Q2 Q3 Web Strategy Consultant Calendar Eval Implementation ….Expand Drupal Hosting Q4

Phase 2 ( ) Develop Search Tool and Search Engine Optimization Fund Library’s effort for Central Image Repository Fund implementation of UCOP’s expected Accessibility policy mandate Broker enterprise licenses for tools such as: –Radian 6 (social media analytics) –SEO or Google AdWords 13