Montgomery County, Maryland DTS CMMI Approach & Implementation Mike Knuppel 03/20/2006

Montgomery County, Maryland DTS 2 CIO / CTO Positions Created – early 2001 Governance Model Implemented – two tier (tech / policy) PMO Created - late 2002 Development of IT Strategic Plan Established project management strategic goal Implement Project Methodology Departmental wide training on methodology Enterprise Communications/Sessions Job Class Specifications Added Project Management Skill Set Developed PM “Expert” Class Hire top down – 4 to 6 month cycle Basic Infrastructure Needs

Montgomery County, Maryland DTS 3 TQM CMM CMMI Six Sigma ITIL Etc… Pick One

Montgomery County, Maryland DTS 4 Hired vendor to lead CMMI Level 3 assessment Selected 3 major projects to review Assembled dedicated team to participate Provided training for team members Completed data collection exercise Produced final report / “as is” baseline Initial Assessment

Montgomery County, Maryland DTS 5 “A good plan violently executed today, is better than a perfect plan tomorrow” - George S. Patton Mindset

Montgomery County, Maryland DTS 6 Two year implementation plan Configuration Management Project Panning Project Monitoring & Control Metrics & Analysis Requirements Management Supplier Management Q.A. Process & Product Involvement of all levels in effort Incorporate into daily work efforts Identify tools to assist (MS Project, Rational, Mercury, etc.) Plan of Attack

Montgomery County, Maryland DTS 7 Evaluate Capability of Organization Set Strategic Goal Direction Communications to all levels (Horizontal and Vertical) Incorporate into Performance Plans Funding is difficult Seamless integration into normal work efforts Track successes and communicate Start process on new projects Develop a “marketing” plan Move quickly – “retirement bubble” is here Lessons Learned

Montgomery County, Maryland DTS 8 Q & A

Montgomery County, Maryland DTS 9 Background Slides

Montgomery County, Maryland DTS 10 Project Management Process RequirementsDesign Main Steps MCG Project Team Identified Business Case Cost/Benefit Analysis Stakeholder Analysis Requirements Definition Document (RDD) Initial Schedule Estimate Where required: Procurement Plan RFP Contract Risk Assessment and Risk Management Plan System Design Database Design Security Plan / Design Network Plan / Considerations Initial Test Plan Peer review of design and test plan Detailed Project Management Plan and Schedule Code and System Testing Complete Training Plan User Acceptance Testing Plan Documentation Complete Peer review of code, test plan and documentation Adjustments to Schedule Identified (if any) User Acceptance Testing Complete Transition / Support Plan Deployment / Installation / Reversion Plan Security Review Communication Plan Conduct User Training Monitoring and Support Tools Implemented Peer review of deployment procedures Adjustments to Schedule Identified (if any) Where required: Pilot phase and plan Deliverables TG1 DevelopmentTesting TG3 TG2 Deployment TG4 System deployed in production Post-Mortem Review of Project to Identify Best Practices and Lessons Learned

Montgomery County, Maryland DTS 11 Results of Initial Assessment

Montgomery County, Maryland DTS 12 FY 2006FY 2007 CalendarFeb 06 Mar 06 Apr 06 May 06 Jun 06 Jul 06Aug 06Sep 06 Oct 06Nov 06Dec 06 Jan 07Feb 07 Phase EventVendor Procurement, & Project Design Complet e CM Complete PP Complete PM&C Complete M & A Complete RMComplete SMComplete QAP & P High Level Plan