呂璇 澎湖人.高雄人 求學經歷 義守大學應用數學系 交通大學運管所碩士班 王lab 興趣:旅遊

Organizations and Organization Theory Chapter One Organizations and Organization Theory 任課老師:任維廉 教授 報告人:呂璇

1.Organization Theory in Action Current Challenges Globalization Intense Competition Ethics and Social Responsibility Speed of Responsiveness The Digital Workplace Diversity Organization theory helps us explain what happened in the past, as well as what may happen in the future, so that we can manage organizations more effectively.

2.What is an Organization? Social entities that are goal-directed Designed as deliberately structured and coordinated activity systems Linked to the external environment Includes large multinational corporations, family owned businesses as well as nonprofits

Importance of Organizations Create value for owners, customers and employees Bring together resources to achieve desired goals and outcomes Produce goods and services efficiently Facilitate innovation Use modern manufacturing and information technologies Adapt to and influence a changing environment Accommodate ongoing challenges of diversity, ethics, and the motivation and coordination of employees

3.Dimensions of Organization Design Structural Dimensions Formalization Specialization Hierarchy of authority Centralization Professionalism Personnel Ratios Contextual Dimensions Size Organizational technology Environment Goals and strategy Culture

Interacting Contextual and Structural Dimensions of Organization Design

4.Performance and Effectiveness Outcomes Efficiency – amount of resources used to achieve the organization’s goals. Effectiveness – the degree to which an organization achieves its goals. Stakeholder Approach – balancing the needs of groups in and outside of the organization that has a stake in the organization’s performance.

Major Stakeholder Groups and What they Expect

5.The Evolution of Organization Theory and Design Historical Perspectives Scientific management Administrative principles Bureaucracy organizations Hawthorne Studies Don’t Forget the Environment Contingency theory

6.Mitzberg’s Organizational Types Entrepreneurial Machine Professional Diversified Adhocracy

Contemporary Ideas Today’s organizations are still imprinted with hierarchy, bureaucracy and formalization As organizations become large and complex, the orderly and predictable role of managers in the industrial age must change Chaos theory states that relationships in complex systems are nonlinear

7.Efficient Performance Versus The Learning Organization Organizations require adaptability. Many organizations are focused on building learning organizations which promotes communication and collaboration From Vertical to Horizontal Structure From Routine Tasks to Empowered Roles From Formal Control Systems to Shared Information From Rigid to Adaptive Culture From Competitive to Collaborative Strategy

Two Organization Design Approaches

Thank for your listening.