HARBORTOUCH RETAIL HRS BENEFITS:  Increase Sales  Improve Customer Service  Build a customer and loyalty base with customer tracking HRS FEATURES:  Creates Bar Codes with Printer capabilities  Inventory Control  Export Data  Fast Transaction Processing  Flexible Detailed Reports

Independent Retailer Pain Points I don’t have enough time to run the business and service the customers Stock is disappearing from my store, and not because of sales We spend more time training new staff and searching for inventory than selling What does my competition know about their business that I don’t know about mine? Nothing hurts more than to have a long line, and have a paying customer quit waiting and leave the store I want to be a retailer NOT an accountant What I have in stock I can’t sell, and what I can sell I don’t have in stock We have a POS system already, but we don’t know how to use it, and we can’t get any support

US Retail Market: Number of Checkout Lanes 1.3M Retailers 4.1M Lanes 1-9 Stores 300 Retailers 2.9M Lanes Stores 1K Retailers 750K Lanes Stores 8K Retailers 620K Lanes 50% of US retail checkout lanes in 1-9 store chains Only 40% of these lanes are using PC-POS; 55% still using ECRs Key factors driving adoption of PC-POS PC economics Generational change Competitive dynamics The Small Retailer Market Opportunity 500+ Stores

Dynamics Integration – Solution Depth and Scale Best-in-Class POS Platform Integration with Dynamics ERP for End-to-End Solution Harbortouch Retail Solutions Small Retailer Mid-size Retailer Point of Sale 2.0 ERP, CRM RMS Headquarters Store Front Applications

After Customer Value Proposition BEFOREAFTER

The Independent Retailer Bike Book Pet Craft/Hobby Toy Sporting Goods Gift Liquor Home/Garden Electronics …the list goes on… We all shop – think of the stores in your neighborhood and your existing portfolio.

A Retailer’s Pain Solving The Pain Pressure to change Need to get on top of business information Need to improve customer service Need more productivity from my employees Need more control Anxiety over changing Low cost No worry, hassles Doesn’t require in-house experts to use & get value Less time away from my business Solution Total Cost of Ownership Ecosystem Integrated solution built for the retailer designed to fully automate their business across all channels of commerce… …with a low TCO that provides quick return on investment (ROI). …delivered with partners to create a full solution for the customer…

Independent Retailer Pain Points I don’t have enough time to run the business and service the customers Stock is disappearing from my store, and not because of sales We spend more time training new staff and searching for inventory than selling What does my competition know about their business that I don’t know about mine? Nothing hurts more than to have a long line, and have a paying customer quit waiting and leave the store I want to be a retailer NOT an accountant What I have in stock I can’t sell, and what I can sell I don’t have in stock We have a POS system already, but we don’t know how to use it, and we can’t get any support