The 2005 ResNet Survey Strategic Comprehensive Relevant David Futey, Stanford University Kevin Guidry, ResNet Applied Research Group October 3, 2005 ©

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Presentation transcript:

The 2005 ResNet Survey Strategic Comprehensive Relevant David Futey, Stanford University Kevin Guidry, ResNet Applied Research Group October 3, 2005 © 2005 David Futey and Kevin Guidry

EDUCAUSE Live!2 Introduction Purpose Survey Development Methodology Data Limitations Future Research

EDUCAUSE Live!3 Purpose Why do the survey? ResNet Organization’s response to community Absence of research in this area Pilot survey project conducted May 2004: ResNet Security Vulnerability Survey Data collection for longitudinal purposes Baseline survey Develop and refine for future research Collaboration with other organizations

EDUCAUSE Live!4 Survey Development ResNet Applied Research Group Kevin Bullard, UNC-Greensboro David Futey, Stanford University Jan Gerenstein, Northern Illinois University Kevin Guidry, University of West Florida Clifton Pee, Azusa Pacific University Other assistance ResNet Steering Committee ResNet Listserv Survey methodology and subject matter experts Northern Illinois University Analysts Cynthia Nelson, Senior Research Associate Eli Vasilopoulos, Research Assistant

EDUCAUSE Live!5 Methodology Creating the survey instrument Examined listservs and reviewed other surveys Defining the population Soliciting participation Analyzing results Chi Square test with grouping variables Limited extant data to confirm results

EDUCAUSE Live!6 Methodology Survey Instrument: 92 questions (299 variables) in 10 sections Introduction Overall ResNet and IT Responsibilities Staffing Support and Services Network Infrastructure Fees and Budget Security and Policies Challenges Institutional Demographics and Characteristics Conclusion

EDUCAUSE Live!7 Oh The Places That Responded!

EDUCAUSE Live!8 Is there a ResNet service group?

EDUCAUSE Live!9 Who supports residential networks? Number of respondents

EDUCAUSE Live!10 Collaborative support of residential networks Number of respondents

EDUCAUSE Live!11 What group is responsible for end user support of residents? Between 2000 and 8000 enrolled students Between 8000 and enrolled students Less than 2000 enrolled students More than enrolled students (24 respondents)(86 respondents) (60 respondents)(53 respondents)

EDUCAUSE Live!12 What services do “ResNets” provide? Number of respondents

EDUCAUSE Live!13 How do residents pay for these services? Number of respondents

EDUCAUSE Live!14 How much wireless access do institutions have in the residence halls...?

EDUCAUSE Live!15 How much wireless access do institutions have in the residence halls...? Bachelor’s (44 respondents) Master’s (79 respondents) Doctoral (86 respondents)

EDUCAUSE Live!16...And how much of each residence hall is covered by wireless? Number of respondents

EDUCAUSE Live!17 Where is the wireless in the residence halls? Number of respondents

EDUCAUSE Live!18 What is the strategic plan for wireless? Number of respondents

EDUCAUSE Live!19 How are residents made aware of blocked and filtered services/protocols? Number of respondents

EDUCAUSE Live!20 Is there a formal grievance procedure for violations or challenges of policies? Number of respondents

EDUCAUSE Live!21 Is there an online registration process? Number of respondents

EDUCAUSE Live!22 Automatic detection or quarantine? Number of respondents

EDUCAUSE Live!23 Are the registration and detection/quarantine systems integrated? Number of respondents

EDUCAUSE Live!24 Perceived Challenges Current 1. Security 2. Copyright & P2P 3. Education 4. Bandwidth 5. Wireless 6. Network Registration & Authentication 7. Network Equipment & Infrastructure 8. Funding 9. Staffing 10. Communication 11. Nonacademic network uses Future 1. Security 2. Wireless 3. Education 4. Bandwidth & Network Speed 5. Network Registration & Authentication 6. Support 7. Copyright & P2P 8. Network Equipment & Infrastructure 9. Automation 10. Funding & Pricing 11. Staffing 12. Outsourcing

EDUCAUSE Live!25 The Big Picture More reliance on Central IT ResNet support integrated with other support Less students & residents Private Bachelor’s and Doctoral Carnegie Classifications Less reliance on Central IT Separate ResNet service group More students & residents Public Master’s Carnegie Classifications

EDUCAUSE Live!26 Comparison with ECAR Research Study: IT Networking in Higher Education Similarities: Master’s institutions are “demand driven” Annual operating budget largest source of networking budget Outsourcing not embraced Wired infrastructure pervasive and well utilized Security is primary challenge Differences: Wireless prevalence VOIP Culture (Housing vs. Central IT) Pirani, J. A. & Salaway, G. (2005). Information Technology in Higher Education: Campus Commodity and Competitive Differentiator (ECAR Research Study 2, 2005). Boulder, CO: EDUCAUSE.

EDUCAUSE Live!27 Key points Number of students is factor in services ResNet service area = specialized services Master’s institutions offer blend of services Education Entertainment services Wireless

EDUCAUSE Live!28 Limitations Results are suggestive, not conclusive Participants were self-selected and likely not representative of the population Difficult to define characteristics of the entire population

EDUCAUSE Live!29 Additional resources ResNet Organization web site Results, summary, and survey instrument ECAR Research Bulletins ResNet: At the Crossroads of Academe, Residence Life, and Technology (May 24, 2005) 2005 ResNet Survey Results: A Baseline Analysis (September 27, 2005)

EDUCAUSE Live!30 Future Research Longitudinal data Continue with a large survey Current issues and under researched areas “Follow” the data Focused surveys (sections of the 2005 ResNet Survey) Refine questions based on responses and feedback Determine timing for community needs

EDUCAUSE Live!31 Contact David Futey Kevin Guidry © 2005 David Futey and Kevin Guidry