An assessment of social capital and sustainability of information technology clusters from Brazil Rogério Rodrigues Technical University of Lisbon

Objectives With whom relate How to relate Structural Capital Which kind of relationship Trust, cooperation, agreement Relational Capital Shared systems Common language Cognitive Capital Better competitive position Stakeholders needs and Environmental management Economic Development Wealth equitative distribution Better life conditions Social Development Goods and services production with systems do not polute and preserve energy and natural resources Environmental Development

Results Those with whom and how they relate are the items that most influence the sustainable development, in particular, the economic aspects. The aspect that less influence refers to the systems of meaning and shared interpretations.

Results The number of established relationships, the benefits of the information and the trust degree influence the economical acting positively, mainly the increase of the sales and the decrease of costs. For the social development, the social capital remains positive correlation more strong with the shares with the workers, especially for the IT LPAs, those linked with the qualification of labor. For to the environmental development, there is a low integration level of these aspects to the productive process and, for the IT LPAs, the frequency of environmental actions to external stakeholders.

Conclusions Sustainable development of the enterprises in clusters is influenced by Social Capital There are low levels of involvement, for IT clusters: –In environmental issues for the production –In social questions related to external stakeholders

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