© Lexel Corporation Infor XA COM_NET2

© Lexel Corporation Agenda:  Overview  Features of COM_Net2  COM_Net2 Architecture  Additional Applications  Benefits and Justification

© Lexel Corporation C OM_NET2 is...  Real-time Sell-Side eBusiness Application  Order/Shipment Status  Carrier Links  Item information  Catalog  Pricing  Availability  Order/Quote Entry  Salesrep Support  Multi-Language/Multi-Currency  Wireless

© Lexel Corporation Why COM_Net2?  Bolt-in Solution for Infor XA  Secure  Supported  Integrated  Real-Time  No “Tinkering”  Fast Time-To-Market  Be on the Internet tomorrow!

© Lexel Corporation Features of COM_Net2  Electronic Product Catalog  Search by Item/Description/Foreign Description  Display Item Data  Inventory  Price  Graphics  Additional Links  Add Directly to Cart

© Lexel Corporation Features of COM_Net2  Multiple Catalogs  Different “look and feel” by Customer  Language  Type of Customer  Supports Different Items for Different Customers  Optional Advanced Cataloging

© Lexel Corporation Features of COM_Net2  Order/Quote Entry (Browse/Buy)  Browse Product Catalog  Enter Customer Item, Industry Item, Item  Search by Item Number or Description  Supports  Kits  Substitutes  COM pricing logic

© Lexel Corporation Features of COM_Net2  Order/Quote Entry (Browse/Buy)  Validate order quantity against inventory  Available to Promise  Override Ship-to/Price  “Speed Entry”  Order Upload  XML  CSV  Order Confirmation

© Lexel Corporation Features of COM_Net2  Features and Option Support  Simple Configurator  Real-time Pricing  Transfers Config (“S” Number) to COM

© Lexel Corporation

Features of COM_Net2  Order/Shipment Status  ALL COM Orders!  COM  CSM  EDI  COM_Net2  “Where’s My Stuff”  Open,Backorder,Completed Orders  Quotations  Credit Memos  Standing Orders  Link to Carrier Tracking data (UPS, Fedex, etc)

© Lexel Corporation Features of COM_Net2  Easily Copy Orders From:  Open Orders  Closed Orders  Suspended Orders  Standing Orders  Re-prices Orders with Current Pricing  All or Selected Items  All Orders  COM/CSM  EDI  COM_Net2

© Lexel Corporation Features of COM_Net2  Salesrep Support  Enables salesreps to  Enter/Price orders for customers  View their customers’ order status  Switch between their customers  Access with Wireless Devices  Blackberry  Treo  Phone/PDA

© Lexel Corporation Features of COM_Net2  User Administration  Define functions a user can access  Order Status  Order Entry  Browse Product Catalog  Define the capabilities within each function  Override Price  View Inventory  View Available to Promise

© Lexel Corporation Features of COM_Net2  User Administration  Customer User Management  Templates by Customer  Allow Customers to Add Their Own Users based on Template  Reduces YOUR Maintenance Effort  “Forgot your Password?” Support

© Lexel Corporation

Features of COM_Net2  Print Capabilities  Order Lists  Orders  Optionally add links to other sites/web pages  Order Download  XML Format  Host Status  Current Activity by Logged on user  Notification of System Problems  B2B Credit Card Support  Known Customer in CUSMAS

© Lexel Corporation COM_Net2 Chat!©  Allows Customer to talk live to Support!  One on One  Group Chat  Logging

© Lexel Corporation COM_Net2 Architecture

© Lexel Corporation COM_Net2 Architecture  High Performance Thin Client HTML Interface  XML  XSL  Java Support NOT REQUIRED on Customer’s Browser  Security  Compatibility  Wireless PDA Support

© Lexel Corporation COM_Net2 Architecture WIN NT/2K AS/400/iSeries GatewayGateway Security XA Logic WWW COM_NET2COM_NET2 HTML XML/XSL Processor XML XSL XML Wireless Browser Client

© Lexel Corporation COM_Net2 Architecture  Connect to up to 3  AS/400/iSeries  Environments  Excellent Performance  Each user does not require an AS/400/iSeries session!  NT brokers requests to a pool of AS/400/iSeries sessions

© Lexel Corporation COM_Net2 Architecture WIN NT/2K AS400 1 AS/400 3 XA COM_NET2COM_NET2 AS/400 1 AS/400 2 WIN NT /2K

© Lexel Corporation Flexible Architecture  Easily Customized  Make it look the way you want!  No Third-Party Tool to Buy or Learn  Industry Standard XSL Style Sheets  Graphics  Colors  Additional Links  Fonts  Move/hide fields  Translation

© Lexel Corporation

COM_NET2 Advanced Applications Provided by Lexel Corporation

© Lexel Corporation COM_Net2 Advanced Catalog  Advanced Hierarchical Catalog  Multiple Catalogs  Guided Selling  Suggestive Selling or “Upsell” Support  Order from Graphic capability  Uses ALL COM_Net2/COM Business logic

© Lexel Corporation Advanced Catalog  Advanced Hierarchical Catalog  Catalog Structure  Not related to “Product Structure”  Eases User Navigation  Lead Customers to the correct item

© Lexel Corporation Catalog Structure Navigation Items Orderable Items Accessories Alternates Parts

© Lexel Corporation Advanced Catalog  Extensive Searching  One Search Entry  String Searches…  Item Number  Item Description  Search Argument  Mfg Part Number  Industry Part Number  Competitor’s Part Number

© Lexel Corporation  Flexible Order/Item Activities  Accessories or “Upsell” Support  Assign items to an orderable item  Window pops up and suggests ordering  Increase Order Value!  Accessories  Spare Parts Advanced Catalog

© Lexel Corporation  Alternates/Substitutes  Display Items with similar characteristics  From MAPICS COM/CSM  COM_Net2  Orderable Item Support  Item Number ordered may be different than Item requested  Obsolete Items  Replacement Items Advanced Catalog

© Lexel Corporation Order from Graphics  Allows ordering from any Drawing or Graphic!  Native Graphic Zoom Function  Point and click on an object  Position to parts list in another frame  Prompts for Quantity  Load the COM_Net2 Shopping Cart!  Easy to implement!

© Lexel Corporation Guided Selling  Helps Customer Find the Correct Item  Simple Question and Answer Dialog

© Lexel Corporation SPY_Net  Click Stream Navigation  Captures Catalog Navigation  Updates Database  Data on what the customer DID NOT BUY!  Data Mining Opportunity

© Lexel Corporation Business to Consumer B2C  Advanced Catalog B2C Support  Anonymous Catalog  Allows Browsing/Shopping  Forces Identification at Checkout  Register  Login  API’s allow you to Interface to:  Your Credit Card Clearing House  Your Sales Tax Program  Your Freight Calculation Program

© Lexel Corporation COM_Net2’s XML Portal  Web Services (SOAP)  Bi-Directional XML Portal  Interface to any XML enabled system  Receive Orders  Item  Pricing  Availability

© Lexel Corporation COM_Net2’s Static Catalog  Allow for Stand Alone Capabilities  Create CD with Advanced Catalog Data  No need to be connected to Internet  Can view products

© Lexel Corporation COM_Net2 Development Kit  Use CDK to create your own applications using the COM_Net2 Engine!  Other Infor XA (MAPICS) Data  Any Non-Infor XA AS/400/iSeries Data

© Lexel Corporation COM_NET2 Benefits and Justification

© Lexel Corporation Benefits - Increase Sales  Increase Sales  Win new business  Customers love the service  Extends market coverage - i.e.. time zones  More revenue  “Surfing”, more line items per order  Fleetwood Folding Trailers 24.99/month subscription fee!  “Upsell” items

© Lexel Corporation Enhance Customer Service  7 day, 24 hour service  Runs during MAPICS Backup!  No Training Required  No Time-zone constraints  Reduces Customer paperwork

© Lexel Corporation Benefits  Reduce Costs  Reduced Order Cost  Reduced Wrong Order Cost  Reduced Catalog Cost  Reduced Inbound Phone Inquiries  Increased Sales  Surfing  New Markets

© Lexel Corporation COM_Net2 Benefits: Fleetwood Folding Trailers “ COM_Net2 enabled us to immediately improve customer service significantly without adding headcount, and will allow us to eventually reduce our data entry clerical staff by 50%.” “It was practically a “plug-and-play solution. Right out of the box we had an integrated order inquiry an order entry system with item availability checking, substitute part number availability, and easier comment entry than MAPICS’ COM.” Dale Gindlesperger, Fleetwood Folding Trailers

© Lexel Corporation More Praise… “I am getting over ONE THOUSAND distributor log-ins per week. They are ordering parts and checking status. All I know is everyone is happy and my system doesn’t feel it a bit!” “My biggest customer demanded I do eBusiness. I ordered COM_Net2 on a Monday. By that Wednesday it was installed and operational. It is unbelievable!”

© Lexel Corporation eSuccess! With COM_Net2 for Infor XA