Presentation of findings Bjarne Berg UNCC December 5 th, 2006

Issue and Literature As companies have become more focused on IT expenditures over the last few years, some organizations have decided to outsource parts of their on-line transaction processing systems (OLTP). The predictive factors for success in outsourcing IT, as well as the factors actually being considered, have been established in the literature. This paper builds on this research and examines if there are different factors that are considered when outsourcing decision support systems (DSS), and if so, if there are differences in the factors considered for large, medium and small organization; or if the competitive strategies of the organizations influences the factors that are considered.

Measures from Literature

Survey Instrument

Responses from 5 conferences March-Nov. 2006

Findings – Company size matters – 2 factor Anova Note: 268 respondents did not engage in any form of outsroucing and was not planning to do so either (within 3 years) or had no responses to factors considered. Sample size is therefore 1577

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Significant Differences between factors considered for outsourcing OLTP Vs. DSS* *95% confidence; n=1577

Strategy Determination – Minikowski clustering

Findings Strategy Note: 44 did not identify company size, n= 1845; total return size = 1889

Outsourcing factors most important to a niche Strategy

Outsourcing factors most important to a low cost producer

Outsourcing factors most important to a differentiator

Future direction of Outsourcing

Lots of work left to be done Question and Answers

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