Copyright ©2015 Pearson Education, Inc.11-1 Chapter 10 Motivating and Rewarding Employees

Learning Outcomes Define and explain motivation. Compare and contrast early theories of motivation. Compare and contrast contemporary theories of motivation. Discuss current issues in motivating employees. Copyright ©2015 Pearson Education, Inc.11-2

Copyright ©2015 Pearson Education, Inc Define and explain motivation.

What is Motivation? 1.Energy 2.Direction 3.Persistence Copyright ©2015 Pearson Education, Inc.11-4

Copyright ©2015 Pearson Education, Inc Compare and contrast early theories of motivation.

Maslow’s Hierarchy of Needs Copyright ©2015 Pearson Education, Inc.11-6

McGregor’s Theory X and Theory Y Theory X: Little ambition Dislike work Avoid responsibility Must be closely controlled Theory Y: Enjoy work Seek and accept responsibility Exercise self-direction Copyright ©2015 Pearson Education, Inc.11-7

Herzberg’s Two-Factor Theory Copyright ©2015 Pearson Education, Inc.11-8

Satisfaction vs. Dissatisfaction Copyright ©2015 Pearson Education, Inc.11-9

McClelland’s Three-Needs Theory Copyright ©2015 Pearson Education, Inc Three acquired needs are work motives: 1.Need for achievement 2.Need for power 3.Need for affiliation

Copyright ©2015 Pearson Education, Inc Compare and contrast contemporary theories of motivation.

Goal-Setting Theory Copyright ©2015 Pearson Education, Inc.11-12

Influences on Job Performance Copyright ©2015 Pearson Education, Inc Feedback Goal commitment Adequate self-efficacy National culture

Job Characteristics Model Copyright ©2015 Pearson Education, Inc.11-14

Job Design and Motivation Copyright ©2015 Pearson Education, Inc Internal rewards are obtained when an employee learns that he or she personally has performed well on a task he or she cares about.

Guidelines for Job Redesign Copyright ©2015 Pearson Education, Inc.11-16

Equity Theory Copyright ©2015 Pearson Education, Inc.11-17

Expectancy Theory Copyright ©2015 Pearson Education, Inc.11-18

Integrating Motivation Theories Copyright ©2015 Pearson Education, Inc.11-19

A Closer Look at the Model Copyright ©2015 Pearson Education, Inc.11-20

Copyright ©2015 Pearson Education, Inc Discuss current issues in motivating employees.

Current Issues Copyright ©2015 Pearson Education, Inc.11-22

Country Culture and Motivation Copyright ©2015 Pearson Education, Inc Managers can’t assume that motivational programs that work in one geographic location are going to work in others.

Cross-Cultural Differences & Consistencies Copyright ©2015 Pearson Education, Inc.11-24

Unique Groups of Workers Copyright ©2015 Pearson Education, Inc Motivating: 1.Diverse employees 2.Professionals 3.Contingent workers

Unique Groups of Workers (cont.) Copyright ©2015 Pearson Education, Inc Motivating: 1.Diverse employees 2.Professionals 3.Contingent workers

Designing Appropriate Rewards Programs Copyright ©2015 Pearson Education, Inc Open-book management Employee recognition programs

Pay-for-Performance Copyright ©2015 Pearson Education, Inc.11-28

Low-Cost Rewards Program Copyright ©2015 Pearson Education, Inc Clarify role in organization Keep communication open Show individual company cares

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