1 PAP Tools: RxAssist Plus EVOLUTION OF THE COMPUTERIZED PAP

2 Software Screen

3 Today’s Speaker Norm Moore RxAssist Plus Program Manager Systemetrics, Inc.

4 Today’s Agenda Using computer software to: Reduce paperwork associated with Patient Assistance Programs (PAP) –Questions Produce reports that increase visibility into your organization –Questions Integrate PAP software with: Electronic Medical Records Systems (EMR) Practice Management Systems (PMS) –Questions

5 Pre 2000: Blank forms only. Application forms downloaded from free web site to be filled in line by line. Advantages: User gets forms that are current---less likely to be rejected. Drawbacks: Every application a one-off. Re-enter data for every script every visit. Errors and omissions common. ***************************** Patient and Medication Tracking Software

6 2001: First Leap Forward. “Packaged” software is installed on user’s PC. The breakthrough: it generates populated application forms. Advantages: Make it easy to create and store a patient file accessible script to script and visit to visit. Save time, and work. Reduce errors and omissions. Alleviate staff frustration. Drawbacks: Installation often difficult---IT staff required. No portability---workstation bound. Not always fast. Not easy to upgrade. ***************************** Patient and Medication Tracking Software

7 2005: “Next Generation” arrives. Web-based programs introduced that let you do everything online. Advantages: Fast. No installation problems. Work from anywhere. Upgrades immediately available. Drawbacks: Costs more. ***************************** Patient and Medication Tracking Software

8 Users discover that the right PAP system can make you smarter. Smarter at the clinical level: In minutes, get current, complete and accurate info for improved operations and better patient care. Refill reportsDiagnosis ReferralsCPT Triage reports Smarter in the board room and in front of funding sources: In minutes, compile aggregated info for reporting performance statistics and trends. Monthly aggregate reports Breakouts by gender, ethnicity, age, income, locale..etc., etc. Comparative figures clinic to clinic within a group Patient and Medication Tracking Software

9 Some questions to ask when choosing a program. Users: How many? How satisfied? Support: Can you get help on the phone when you need it? Ease of use: Is the program intuitive? Does it let you edit and customize? Does the little things: Will it print drug labels? Let you add items to drop-downs? And, of course, PRICE: Will it pay for itself? Patient and Medication Tracking Software

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33 Operational Reports 1.New Patient Listing by County Report 2.Patients Disenrolled Report 3.Patient Listings 4.Medications Received Report 5.Medications Received by Quantity Report 6.All Pending Applications Report 7.Pending Applications by Date Range Report 8.Pending Applications Not Ordered Report 9.Pending Applications Ordered and Not Received Report Patient and Medication Tracking Software

34 Operational Reports Continued 10.Prescriptions by Patient Report 11.Refill Tracking Report 12.Reorder Applications by Program Report by Date Range 13.Patients (with meds) by Provider 14.Patients and Visits by Provider 15.Provider Availability Report 16.CPT Procedures 17.Log Report by Patient 18.Log Report by User Patient and Medication Tracking Software

35 Operational Reports Continued 19.Patient Mailing Labels 20.Provider Mailing Labels 21.Drug Program Mailing Labels 22.Medication Batch 23.Patient Chart Report 24.Print Intake Label 25.Triage Report 26.Visit Chart Report Patient and Medication Tracking Software

36 Statistical Reports 1.Patient Insurance Type 2.ICD9 by Date Range Report 3.ICD9 Codes by Visit Date 4.Referrals – All by Provider Report 5.Total Patient Visits Report 6.Visits by Diagnosis Report 7.All Medications Ordered with Cost 8.Meds Dispensed by Patient Report 9.Provider Hours by Type Report 10.New Providers by Date Report Patient and Medication Tracking Software

37 Statistical Reports Continued 11.Number of Providers by Type Report 12.Provider Hours by Date Report 13.Total Providers by Date Report 14.Approval Rate by Company Report 15.Approval Rate by Program Report 16.Delivery Times by Company Report 17.Delivery Times by Program Report 18.Medication Value by Company Report 19.Medication Value by Drug Report 20.Medication Value by Program Report Patient and Medication Tracking Software

38 Statistical Reports Continued 21.Client Characteristics Report 22.Client Characteristics New Patients Report 23.Client Characteristics PAP Report 24.New Patients by County Report 25.Count of Diagnosis for Visits 26.Count for Type of Visit 27.Dental Procedure Counts by Provider with Cost 28.Dental CDT Count by Provider Report 29.Dental Visit Log 30.Lab Tests Counts Report 31.Referral Source Counts Report 32.Vision Procedure Counts by Provider with Cost

39 Patient Care 1.Counseling Services 2.Dental Information by Patient 3.Follow Up Report 4.Injections by Patient Report 5.Medical History Report 6.Referrals All by Provider Report 7.Vision Information by Patient Report 8.Meds Dispensed by Patient Report Patient and Medication Tracking Software

40 Questions / Discussion ?

41 Report Menu Select Clinic Data then choose Patient Data and run the report

42 From the Select a Format Field Choose EXCEL Click on Export the data is exported to a spreadsheet

43 Patient and Medication Tracking Software

44 Users discover that the right PAP system can make you smarter. Smarter at the clinical level: In minutes, get current, complete and accurate info for improved operations and better patient care. Refill reportsDiagnosis ReferralsCPT Triage reports Smarter in the board room and in front of funding sources: In minutes, compile aggregated info for reporting performance statistics and trends. Monthly aggregate reports Breakouts by gender, ethnicity, age, income, locale..etc., etc. Comparative figures clinic to clinic within a group Patient and Medication Tracking Software

45 Questions / Discussion ?

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