UNIT C Employability Skills

Terminology 1.Acceptance of Criticism 2. Application form 3. Competence 4. Dependability 5. Diet 6. Discretion 7. Empathy 8. Enthusiasm 9. Honesty 10. Hygiene 11. Job interview 12. Patience 13. Posture 14. Professionalism 15. References 16. Responsibility 17. Rest 18. Resume 19. Self-motivation 20. Tact 21. Willingness to learn

Objectives 2H03.01 Demonstrate the professional qualities of a health care worker 2H03.02 Prepare for the world of work

Letter of Application (cover letter) Send with resume’ Goal = to get an interview Typewritten on good quality paper Write NA when the item does not apply to you MUST be neat, complete, correct format, no errors Address it to the correct individual Correct spelling of name Correct title No name? Address it to “Personnel Director” or to the department head

Letter of Application: Contents Paragraph One Purpose for writing Interest in position If advertisement, name and date of publication If referred, name and title of the referring person Paragraph Two Why you are qualified Why you want to work there

Paragraph Three State “resume’ included” May reference features of resume’ Final Paragraph Your contact information (telephone number and times available) Thank you

Resume’ Thorough yet concise Education, experience, abilities Makes you appear qualified Typed, attractive and well organized Good quality paper Correct spelling and punctuation Straight, even margins If copies, be sure they are clear and appealing in appearance Format varies, find a style that fits One page sufficient If sending, include a cover letter

Parts of Resume’ Personal identification Employment objective Education background Employment experience Skills Other activities References

Resume’: Points to Consider Honesty the best policy A or B average – include it…if lower, don’t mention it Select format that fits your information Look at sample resumes’ Be sure envelope is types – addressed correctly

Preparing for a Job Interview Bring your wallet card and/or resume’ Research the company/job so you’ll show knowledge of the position you seek Be sure you know the date and time of the interview, and the person’s name you’ll interview with Dress appropriately! A dark suit is usually a good idea

Wear conservative makeup, hair Be sure your teeth are clean, and wear antiperspirant Arrive 10-15 minutes early

Job Interview Greet interviewer by name, smile, introduce yourself, firm handshake Use correct grammar (avoid “umm”) Speak slowly and clearly, don’t mumble Be polite Maintain eye contact Answer questions thoroughly and truthfully Do NOT smoke, chew gum, or eat anything Sit up straight (good posture)

Smile, don’t giggle Be yourself Think before you respond Brag about your self a little Never discuss personal problems or finances Do not criticize former employees Listen carefully to the interviewer and be sure you answer the questions asked, don’t interrupt the interviewer

Do not immediately ask about salary or benefits – usually the interviewer will bring up the subject When asked if you have questions, you should ask about job responsibilities, career opportunities, continuing education, or job orientation Don’t expect to know about the job at the end of the interview At the end, thank the interviewer and shake hands Send a thank-you note, indicating your continued interest in the job

Common Interview Questions Why do you want to work here? What makes you think you can do this job? What work experience have you had? Why did you leave? What subjects in school do you like best? Least? Do you participate in extra-curricular activities? What are your career goals?

What do you plan to be doing 5 years from now? What are your greatest strengths? Weaknesses? What salary do you expect? Have you ever had a serious illness? Why should I hire you? What questions do you want to ask?