Tom Ilube CEO Lost Wax

Contents Agents have broken cover... The opportunity : Industry transformation Find pioneering customers Deliver commercial value The Agent Agenda

Perhaps not an ideal time Will agent technology be a mainstream commercial success or join a long list of failed technologies? The actions of suppliers and customers during the next 12 months will seal its fate Is the software industry waking up to the fact that agents are a better way to build software? Agents have broken cover...

Agents are also on the agenda of …

Agent technology must build credibility by producing 3 or 4 large show-case commercial applications this year Focus on industries that are being forced to transform in the next 3 to 5 years Uncertain economic situations, regulatory, consumer and technology driven discontinuities allow the chance to build industry- changing solutions Look for the challengers - these companies want business TRANSFORMATION, not business evolution The opportunity : Industry transformation

Delivery of business solutions not just technology A robust set of technologies which can support industries not just their own business Execution capability on a huge scale The buy-in of their consulting and technology partners Accountability for the solution that is delivered What are pioneering customers looking for ?

Logistics Financial Services Telecommunications Food & Beverages Industries where Lost Wax has seen agent interest

Improved customer experience – that simplifies the relationship – saves time, money and hassle Speed and agility … through flexible solutions which – adapt to changing opportunities, priorities and resources –are robust Cost effective software –that is fast and easy to change –that scales well Agents must deliver commercial value

The Agent Agenda The next 12 months will see a number of large commercial agent applications that transform industries The technology industry will realise that agents are a better way to build software Agent Technology will evolve through working with pioneering customers We’re on a knife-edge – it’s make or break time for agents