Showcasing and Rewarding European Public Excellence © How to Strengthen, Recognise and Promote Innovation in the Public Sector 3 rd Annual Conference on Innovation in the Public Sector Reykjavík, Iceland - 24 January 2014 Prof. Dr Marga Pröhl, Director-General European Institute of Public Administration (EIPA), Maastricht (NL) 26 November 2013

© Presentation in two parts  Results of the European Public Sector Award (EPSA 2013)  European Commission’s Expert Group on Powering Innovation in the Public Sector

© EPSA: Weathering the Storm – Innovative Solutions in a Time of Crisis

© The scale of the crisis in the public sector  Continuing pressures on public finances  The problem cannot be fixed in one or two years  The problem cannot be fixed with painless solutions  There are limits to the scope for tax increases, better tax collection and more borrowing to fund public spending  Citizens’ need for public services in economic crisis/ need to maximise availability of services  Need for legitimacy of government to take tough decisions in crisis

© The EPSA 2013: institutional & co-financing partners EU Commission Austria Denmark Germany Hungary Italy Luxembourg Netherlands Norway Poland Switzerland the City of Maastricht and the Province of Limburg

© At the end of the EPSA 2013 journey January Official launch of the EPSA 2013 with the EC in Brussels 25 January-12 April Submission of online applications Until April Information Days throughout Europe July/ early September Onsite visits to shortlisted projects June Consensus meeting 25 September Jury meeting: Final selection (nominees, honourable mentions and winners) May Online evaluation November Final Award Ceremony in Maastricht (NL)

© The EPSA 2013: overview of general results  In total, 322 European public organisations from 32 different countries registered on the EPSA online system;  230 applications were submitted and 227 were finally eligible;  Applications were received from 26 European countries and 3 from EU institutions;  Among the ‘top submitters’ were countries such as Spain, Poland, Italy, Portugal and Romania;  5 submissions from Iceland: 2 were nominated for the final prizes; one received a Best Practice Certificate.

© Applications by country

© The EPSA 2013 scheme Honourable Mention – Cross-administrative Honourable Mention – Cross-border Regional Level Weathering the Storm: Creative Solutions in a Time of Crisis European and National Level Supra-local and Local Level Nominees BPC Winner Nominees BPC Winner Nominees BPC Winner

© Nominees: European and National Level  Winner: The Compass of Transparency Presidency of the Council of Ministers, Department for Public Administration (IT)  GreenEvo – Green Technology Accelerator Ministry of the Environment (PL)  Towards a Paperless Administration Ministry of Finance and Public Administration (ES)  SignWiki Web and Mobile Access to Sign Languages Communication Centre for the Deaf and Hard of Hearing (IS)  Risk-Based Trade Control System (TAREKS) DG Product Safety and Inspection, Ministry of Economy (TR)

© Nominees: Regional Level  Winner: Development of Wellbeing and Civil Safety in Municipalities Regional State Administrative Agency for Lapland (FI)  Honourable Mention: Andalusian Health e-Library Virtual Library of the Andalusian Public Health System, Regional Government of Andalusia (ES)  Upper Austrian Winter Sport Week Regional Government of Upper Austria (AT)  Managing Human Public Resources with an Integrated Vision and Looking towards the Future of the Azores Directorate Modernisation and Financial Management Services (PT)  New ICT Model: Generalitat de Catalunya – An innovative Sourcing Process through Public-Private Collaboration Government of Catalonia (ES)

© Nominees: Supra-Local and Local Level  Winner: Educational and Promotional Campaign ‘Bielsko-Biała Protects the Climate’ Energy Management Office, City of Bielsko-Biała (PL)  Honourable Mention: The Creation of a New Economic Zone in Southern Luxembourg – Efficient Urban Planning and Social Integration through Cross-municipal, Cross- border and Cross-sectoral Cooperation Municipality of Esch-sur-Alzette (LU)  Reorganisation of Judicial Offices in Italy: the Project of the Monza Court and the Redesign of Voluntary Jurisdiction Monza Court (IT)  Police and Social Media - Reykjavík Metropolitan Police Reykjavík Metropolitan Police (IS)  The Programme of Construction and Exchange of Municipal Flats in Poznań Municipal Housing Authority, Poznán (PL)

© ‘EPSA Market Place’ of good solutions Official opening of the ‘EPSA Market Place’ & networking coffee Parallel workshops

© EPSA Trophy 2013

© EPSA 2013 Winners

© EPSA 2013: Key conclusions / trends (1)  Significant evidence of creative responses at all levels of government to the continuing crisis  Active strategies to promote economic growth  Ability to enhance better service and social inclusion  Transparency as a means to promote better governance or the smart deployment of ICT to boost trust in government and improve service delivery, as well as to promote better governance and reduce opportunities for corruption  Importance of stakeholder consultation in the implementation of ICT projects

© EPSA 2013: Key conclusions / trends (2)  Environmentally-friendly economic growth and social inclusion  ICT to enhance trust in government at all levels, improve service delivery, reduce costs and enhance citizens’ experience  Scope for partnerships, mergers and collaborative ventures to improve quality of public services  Potential for centralisation of procurement and service management to reduce costs and promote innovative service delivery solutions  For further information:

© European Commission: Expert Group on Public Sector Innovation  Powering European Public Sector Innovation: Towards A New Architecture Report ec.europa.eu/research/innovation- union/pdf/PSI_EG.pdf

© The Expert Group’s assignment  “The Expert Group should provide a clear, comprehensive and substantiated analysis of the key issues that hamper public sector innovation. On this basis, it will give clear policy recommendations for action at EU and at national level to foster innovation.”  Challenge: EU under pressure  High and entrenched unemployment levels  Youth unemployment up to 50 per cent  Rising healthcare and social costs  Mismatch between citizens’ expectations and public services  Slow uptake of new digital models  Failure to achieve better outcomes over time  Our public governance model is out of balance with 21 st century demands

© Challenge: Barriers to innovation  Insufficient enabling of framework conditions, such as access to finance and risk capital, legal barriers, evidence, best practices, incentives, etc.  Lack of strategic innovation leadership and employee engagement in innovation at all levels of government  Limited knowledge of methods and lack of skills and ability to drive effective innovation processes in practice  Insufficient generation and use of data to inform, drive, learn from and measure public sector innovation

© Vision: A new role of the state

© Vision: Towards ‘Co’  Co-design of innovative solutions  Collaborative public service models  Embracing technology disruptions  More experimentation and entrepreneurship  We need to discover the next governance model

© Recommendations  An EU innovation governance model  Public sector innovation platform chaired by the President of the EU Commission  Three-year innovation mainstreaming programme of all major EU initiatives  Catalyse an innovation movement to build energy and momentum

© Nine recommendations for action Leading innovation  Network innovative public leaders  Right to challenge  EU Innovation Lab Enabling innovation  Innovation single contact points  EU innovation delivery teams  Accelerator for digital innovation  Public Sector Angel Fund Informing innovation  Dynamic innovation toolbox  European Citizen’s Scoreboard

© Ambition: A call for action  EUR 5 billion investment over five years if all efforts are fully implemented in EU and MS  Potential productivity gain in range of EUR 50 billion  Better public services and outcomes at a lower cost

© Thank you for your attention! ______________________________ Please contact: