ORAL COMMUNICATIONS- CHAPTER 12 Third Edition of Communicating Results- Carolyn Meyer Presented by: Sylvain Rousseau, Sara Jane Rizk, Karim Semaan, Mondira Dhar

Overview Types of Oral Communications What is an Oral Presentation Case Study Delivering a Presentation Meetings Using Technology for Oral Communications Conclusion Website

What is Oral Presentation? Short talk on a set of topic that was researched. Given to a tutorial or seminar group. Public speaking and/or speech-making

Types of Oral Presentations: Informative : Addressing staff meetings Giving an oral report or briefing Persuasive : Making sales pitch presentation

Developing a 3 Part Presentation Introduction Body Conclusion

Introduction Grab the audience’s attention Quote someone else Identify the topic Provide a brief overview

Body Paragraph Develop your main topic Support ideas with scholarly/viable sources Use transition techniques

Conclusion Recap Repeat core message Quote Rhetorical Question

Using Visual Aids PRESENTING TO BUSINESSESPRESENTING TO CUSTOMERS As “clean” as possibleYou can make it look beautiful Add simple graphs and chartsNumerous and colourful graphs and charts Emotions are important but get to the point!!Try to stir up emotions in consumers Don’t write a lot on a slide

How to use animations

Types of Presentation Aids PowerPoint Presentation Prezi PechaKucha Presentations

Case Study How would you efficiently present a keynote for a business audience? Presenters have to convince you (the class) to invest in their product You (the class) will decide which presenter convinced you the be

Presenting Efficiently Effective Presenter:Ineffective Presenter: Sending out message clearly (information)Doesn’t know much about the product and/or information Proper body languageNo movement- statue position Eye contactKeeps looking at the floor Tone of deliveryFlat, monotone, and boring Interaction with audienceLacks in quality of engaging with the audience

How to Deliver a Presentation Practice makes Perfect Tips: Body language Speaking skills (vocal tone) Accurate information Thank your audience!

Team Based Presentation It’s all about team work! Emphasis on communication Minutes during meetings: Helps avoid mistakes and group problems

Special Occasion Presentation Examples Toasts in cocktails or weddings (after-dinner speeches) Speech during acceptance of an award and memorial event Key note addresses

Types of Meetings Types of meetingsExplanationProcess Information sharing & feedback Meeting in order to share ideasParticipation, time allowed to discuss Commitment buildingBuild commitment to achieving the goal Identify forces supporting/interrupting goal Problem SolvingSolving a complex problemsPre-meeting preparation

How to Prepare for a Meeting Pre-meeting preparations Supplemental material Practicalities Assigning roles

Conducting the Meeting Following the agenda Opinions are expressed Minimize irrelevant debate Wrapping-up the meeting Post meeting activities Follow-up

Choosing the Right Business Attire Depending on the environment, various levels of business attires are expected and the norm!

Dress to Impress

Ways of Communicating via Internet Skype BBM video Adobe Connect Phone

When to use Technology Not worth meeting. Require quick Fix When you can’t meet face to face

What to Remember with Technology Possible miscommunication due to lack of body language Jet lag Internet might lag if the internet is unreliable Stay focused

Livescribe Pen Records audio Writes like a regular pen transcribed into print Used in lectures and business meetings

Clicker Looks professional Great impression Allows more flexibility in presenting

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