1 Counseling Interventions for Computer-Assisted Career Guidance James P. Sampson, Jr. Florida State University Copyright 2002 by James P. Sampson, Jr. All Rights Reserved

2 Available CACG Components Needs Assessment and Recommended UseNeeds Assessment and Recommended Use AssessmentAssessment Search for OptionsSearch for Options Information DeliveryInformation Delivery InstructionInstruction Action PlanningAction Planning

3 Challenges We Face With limited resources avoid over-serving or under-serving our clients

4 Possible Solution Three-Step Counseling Model for CACG 1) Screening 2) Orientation 3) Follow-Up

5 Effective Use of the Model Use as potential rather than required interventions Use to stimulate thinking among practitioners Use when systems or staff change Use when planning evaluations

6 Effective Use of the Model

7 Minimum Use of the Model Amount of support provided depends on readiness Screening is required

8 Determining Support Needed High readiness - Self-help services Moderate readiness - Brief staff-assisted services Low readiness - Individual case-managed services

9 Self-Help Services Screening (Brief) CACG System Use

10 Self-Help Services Screening (Brief) CACG System Use User Initiated Follow-Up

11 Self-Help Services Screening (Brief) 1 st CACG System Use 2 nd CACG System Use

12 Brief Staff-Assisted Services Screening (Comprehensive) & Orientation 1 st CACG System Use 2 nd CACG System Use Follow-Up

13 Brief Staff-Assisted Services Screening (Comprehensive) & Orientation 1 st CACG System Use 2 nd CACG System Use 3 rd CACG System Use Follow-Up

14 Brief Staff-Assisted Services Screening (Comprehensive) & Orientation 1 st CACG System Use 2 nd CACG System Use Follow-Up 3 rd CACG System Use

15 Individual Case-Managed Services Screening (Comprehensive) Orientation 1 st CACG System Use Follow-Up & Orientation 2 nd CACG System Use Follow-Up

16 Individual Case-Managed Services Screening (Comprehensive) Orientation 1 st CACG System Use Follow-Up & Orientation 2 nd CACG System Use Follow-Up & Orientation 3 rd CACG System Use Follow-Up

17 Individual Case-Managed Services Screening ( Comprehensive ) Orientation 1 st CACG System Use Follow-Up & Orientation 2 nd CACG System Use Follow-Up & Orientation 3 rd CACG System Use Follow-Up & Orientation 4 th CACG System Use Follow-Up & Orientation 5 th CACG System Use Follow-Up

18 Screening helps ensure that system use fits client needs Purpose: helps ensure that system use fits client needs

19 Screening Key Counseling Functions: Client information is obtainedClient information is obtained Needs are clarifiedNeeds are clarified Recommendations are made about services and resourcesRecommendations are made about services and resources

20 Screening Potential Outcomes: A helping relationship existsA helping relationship exists Clients understand their needsClients understand their needs Clients understand how needs may be metClients understand how needs may be met Clients have a system use planClients have a system use plan

21 Orientation helps ensure effective system use by promoting understanding of system use to meet needs Purpose: helps ensure effective system use by promoting understanding of system use to meet needs

22 Orientation Key counseling functions: System information is providedSystem information is provided System functioning is related to specific client needs.System functioning is related to specific client needs.

23 Orientation : the client should be Potential Outcomes: the client should be better prepared for system usebetter prepared for system use more confident of successful system usemore confident of successful system use

24 Follow-Up helps ensure that clients have used the system to meet needs and have a plan for future action Key Counseling Functions: helps ensure that clients have used the system to meet needs and have a plan for future action

25 Follow-Up Key Counseling Functions Helping relationship continuesHelping relationship continues System use is monitoredSystem use is monitored Needs are reviewed & suggestions made for further resource useNeeds are reviewed & suggestions made for further resource use Future career choices are discussedFuture career choices are discussed

26 Follow-Up : Potential Outcomes: have used the system to meet needshave used the system to meet needs be aware of progress in meeting needsbe aware of progress in meeting needs understand the use of additional resources to meet needsunderstand the use of additional resources to meet needs be better prepared for future choicesbe better prepared for future choices

27 Effective Career Interventions Since client needs vary, effective career interventions should vary among clients Similar services for each client are not likely to effectively meet needs

28 Cost-Effective Services The right resource used by the right person used by the right person with the right level of support with the right level of support at the lowest possible cost at the lowest possible cost

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