Quality Improvement Planning 2014/15 March 17, 2014 1.

Slides:



Advertisements
Similar presentations
COMING OUT OF CRISIS: PATIENT EXPERIENCES IN PRIMARY CARE IN NEW ORLEANS, FOUR YEARS POST-KATRINA Findings from The Commonwealth Fund 2009 Survey of Clinic.
Advertisements

PCHC Experience With Advanced Access Scheduling
Department of Vermont Health Access Vermont Blueprint for Health: Using APCD to Evaluate Health Care Reform Pat Jones, MS Blueprint Assistant Director.
99.98% of the time patients are on their own “The diabetes self-management regimen is one of the most challenging of any for chronic illness.” 0.02% of.
Vermont Department of Health Integrating Community-Based Services for Children & CYSHCN within Vermont Beth Cheng Tolmie, MSW, Ed.D. May 5 & 6, 2009.
Second Legislated Review of Community Treatment Orders Ministry of Health and Long-Term Care November 9, 2012.
2.11 Conduct Medication Management University Medical Center Health System Lubbock, TX Jason Mills, PharmD, RPh Assistant Director of Pharmacy.
Care Continuity and Patient Care Transitions Kari DiCianni, Director of Innovations & Research.
5/24/20151 Fitting the Pieces Together Utilizing a Hospitalist in the ED to Reduce Admissions Presented by: Patty Williamson, CFO Isidoros Vardaros, M.D.
Michigan Medical Home.
Primary Care: Working on a new set of standards
Chapter 2 Electronic Health Records
Cancer Program Fewer Montanans experience late stage cancer. Fewer Montanans die of cancer. Metrics Biannual percent of Montanans who are up-to-date with.
An Overview of the Alberta Screening & Prevention Initiative.
Everyone Counts: Planning for Patients (Focus on changes regarding ≥75yrs and those with complex needs) 1.
Care Coordination What is it? How Do We Get Started?
Round Table on Value & Science-Driven Health Care Institute of Medicine July 27, 2011 Presented By Patricia J. Volland Robyn L. Golden GERIATRIC SOCIAL.
Produced by The Alfred Workforce Development Team on behalf of DHS Public Health - Diabetes Prevention and Management Initiative June 2005 Recall and Reminder.
Marge Houy Senior Consultant Bailit Health Purchasing, LLC Patient-Centered Medical Homes: Managing Patient Transitions of Care 1.
VP Quarterly Report on Strategies Q1 Report – 2015/16 June 23, 2015 Vision: Healthy people, families and communities.
Crofton & Sharlston Medical Practice Questionnaire Results 2013/14 Presentation of 2013/14 Patient Questionnaire Results Patient Participation Group Wednesday.
Data to Decisions: What’s meaningful to you?. WHY are we doing Data to Decisions (D2D) 1.0? D2D 1.0 is a starting place for primary care measurement.
1 Final Version© Ipsos MORI Final Version Evaluation of Adult Cancer Aftercare Services Quantitative and Qualitative Service Evaluation for NHS Improvement.
The Indiana Family and Social Services Administration Section 2703 Health Homes July 13,2012.
Influenza Vaccination Campaign 2003 Dr. Michael Koller QI Director for Primary Care.
Josette Dorius, Service Director Autism Council of Utah April 6, 2011.
Redesigning Care in the Paediatric Emergency Department CYWHS, SA Presented by Ms Heather Gray Chief Executive : CYWHS 25 th November 2005.
Greater Lexington Park Health Enterprise Zone (HEZ) Project.
Promoting the Use of Injectable Naltrexone (Vivitrol) in Colorado Staff Training, Patient Screening, Medication Administration, and Payor Source Development.
Hospital Story Donna Collins, RN,MS/ CPHQ, Quality Manager, Weeks Medical Center, NH.
Quality and Governance. Purpose Explore the relationship between Governance and Quality Examine Quality Improvement Roles and Responsibilities.
Chapter Quality Network (CQN) Asthma Pilot Project Team Progress Presentation State Name: Ohio Practice: Toledo Children Primary Care Team Members:
Hospital Discharge Transitions: Follow-up in Primary Care for High Risk Medicaid patients CFCC PCMH High Risk Patient working- group.
New York State Department of Health Hospital-Medical Home Demonstration Reflections, Celebrations and Transformations.
COMBS FORD SURGERY Patient Information Screen September 2015.
2014 Practice Profile and Q2 Quality Improvement Plan Update Stonegate Community Health Centre November 17, 2014.
VA National Center for Health Promotion and Disease Prevention Using USPSTF Recommendations in VHA Clinical Practice Linda Kinsinger, MD, MPH Chief Consultant.
Assessing Patient-Centered Medical Homes from the Patient Perspective: Developing the CAHPS ® Clinician & Group PCMH Survey Patricia Gallagher, PhD Center.
Stratis Health Prevention Project June 30, Stratis Health Stratis Health is a non-profit organization that leads collaboration and innovation.
The Quality Improvement Project MODULE 4: A FRAMEWORK FOR QI: THE MODEL FOR IMPROVEMENT October 2015.
Using Data To Drive Practice Faith Muigai Jacaranda Health.
Honoring Choices at Ridgeview Medical Center Sue DeGolier July 19, 2012.
Chronic Disease Strategy Rural and Remote. Learning objectives Be familiar with the Chronic Disease Strategy in rural and remote settings Understand the.
Leveraging Data for Performance Improvement Jack Millaway, LPHI Chatrian Kanger, AHL.
Cardinia-Casey Community Health Service (CCCHS) Partnership Development with Casey Hospital Michael Jaurigue Senior Clinician Physiotherapist Belinda Ogden.
Excellence in Adolescent Immunizations at Western Michigan University Homer Stryker MD School of Medicine Conference on Practice Improvement December 4-7,
Montgomery Achievements –Highest quality of clinical care as measured by the 150 targets contained within the Quality Framework –Highest vaccination rates.
Medical Advisory Board Quality assurance Maine Cancer Registry US Centers for Disease Control and Prevention Cancer Treatment Centers and Cancer Treating.
Clinical Preventive Services Kathryn Kietzman, PhD Research Scientist, UCLA Center for Health Policy Research.
Impact of State Law on Implementation of Standing Orders for Adult Immunizations in Acute Care Hospitals in New York City, 2008 Toni Olasewere 1, Justin.
Managed Care Nursing Facility Quality Initiatives February 2, 2015.
From Aggregate Indicators to Impacting Patients - Data Use to Inform Treatment and Improve Care Ian Wanyeki Track 1.0 Implementers Meeting Dar Es Salaam.
Health Planning Group November 2015.
Quality Measures/ Population Health
2 November John Childs and Deborah Woodley
Project ARK- Washington University School of Medicine
Primary Care: Improving Access in Alberta
CTC Clinical Strategy and Cost Committee
Pre-Work Clinical Changes: What Clinical Practices Have You Changed Or Expanded in the Last Six Months? Provide 2 examples.
Effectiveness of Care Measures
Phase 4 Milestones.
Colon Alert: Providers Need Reminders Too August 23, 2017
Childhood Immunization Rates
Improving Immunization Rates in Clatsop County:
Implementing Lessons Learned from the 2004 – 05 Flu Season
Transforming 111 to Integrated Urgent Care
Preparing for D2D 3.0 Data Submission
Illustrative Performance Improvement Targets
Behavioral Health Clinic Quality Measures (BHCQMs)
Assessment of Breast and Colorectal Cancer Surgery in Manitoba
Presentation transcript:

Quality Improvement Planning 2014/15 March 17,

Quality Improvement Plans QIPs are mandatory. 11 indicators are all recommended by Health Quality Ontario / MOHLTC. No additional indicators at this time. QI work should build on and help inform existing initiatives. Data sources include client surveys, MSAA reports, ICES profiles, etc. 2

DOMAIN: ACCESS ObjectiveAccess to Primary Care when needed. Indicator% of clients able to see a MD/NP on the same day or next day, when needed. Target43.5%  50% Initiatives1.Track # of unused appts  increase supply 2.Track # late cancellations & no-shows: Admin follow up & Client education 3.Med Sec training on triage & U/C booking 4.Client education re type of appointments 5.Add questions to client survey Same day/next day consultation via phone Offered but rejected same day/next day appt. 3

DOMAIN: ACCESS ObjectiveReduce ED use by increasing access to primary care Indicator% of clients who visited the ED for conditions best managed elsewhere (BME). Target7.6 per year  7 per year Initiatives1.Client education 2.Medical Secretary training re triage and scheduling urgent care appts. 3.Monitor and assess electronic data from SJHC when available. 4

DOMAIN: INTEGRATED ObjectiveTimely access to primary care appointments post- discharge through coordination with hospital(s). Indicator% of clients who saw their primary care provider within 7 days after discharge from hospital for selected conditions. TargetMaintain at < 5 people per year Initiatives1.Client education 2.Medical Secretary training 3.Monitor and assess electronic data from SJHC when available. 5

DOMAIN: INTEGRATED ObjectiveReduce unnecessary hospital readmissions Indicator% of clients who are readmitted to hospital after they have been discharged with a specific condition. Target- InitiativesLess than 5 clients were discharged from hospital during the ICES study time. Until hospital discharge data becomes available, this indicator will not be measured and no quality improvement initiatives will be implemented. 6

DOMAIN: PATIENT-CENTRED ObjectiveReceiving and utilizing feedback regarding client experience with the organization. Indicator% of clients who stated that when they see the MD/NP, they or someone else in the office (always/often) involve them as much as they want to be in decisions about their care and treatment. Target 87.5% > 91% Initiatives1.Update survey question. 2.Review survey results with Clinical Team and discuss opportunities for improvement. 7

DOMAIN: PATIENT-CENTRED ObjectiveReceiving and utilizing feedback regarding client experience with the organization. Indicator% of clients who stated that when they see the MD/NP, they or someone else in the office (always/often) give them an opportunity to ask questions about recommended treatment?. TargetMaintain current performance of 97.5% Initiatives1.Update survey question. 2.Increase survey frequency and collect baseline for monthly survey response rate. 3.Review survey results with Clinical Team and discuss opportunities for improvement. 8

DOMAIN: PATIENT-CENTRED ObjectiveReceiving and utilizing feedback regarding client experience with the organization. Indicator% of clients who stated that when they see the MD/NP, they or someone else in the office (always/often) spend enough time with them? TargetMaintain current performance of 91.1% Initiatives1.Update survey question. 2.Review survey results with Clinical Team and discuss opportunities for improvement. 9

DOMAIN: POPULATION HEALTH ObjectiveReduce influenza rates in older adults by increasing access to the influenza vaccine. Indicator% of client population over age 65 that received influenza immunizations. Note: we are expanding this initiative to capture all high-risk clients, including those over the age of 65. Target 36% > 40% Initiatives1.Clinical Team to review 13/14 MSAA data. 2.Clinicians to implement automated recall feature in new EMR. 3.Outreach to identified clients. 10

DOMAIN: POPULATION HEALTH ObjectiveReduce the incidence of cancer through regular screening. Indicator% of eligible clients who are up-to-date in screening for breast cancer. Target 62% > 65% Initiatives1.Clinical Team to review 13/14 MSAA data. 2.Clinicians to implement automated recall feature in new EMR. 3.Outreach to identified clients. 11

DOMAIN: POPULATION HEALTH ObjectiveReduce the incidence of cancer through regular screening. Indicator% of eligible clients who are up-to-date in screening for colorectal cancer. Target 55% > 58% Initiatives1.Clinical Team to review 13/14 MSAA data. 2.Clinicians to implement automated recall feature in new EMR. 3.Outreach to identified clients, and health promotion / education initiative (eg workshop). 12

DOMAIN: POPULATION HEALTH ObjectiveReduce the incidence of cancer through regular screening. Indicator% of eligible clients who are up-to-date in screening for cervical cancer. Target 79% > 90% Initiatives1.Clinical Team to review 13/14 MSAA data. 2.Clinicians to implement automated recall feature in new EMR. 3.Outreach to identified clients. 13