Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Transition from Prison to Community Initiative MPRI Performance Measurement November 18, 2004

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections To implement MPRI successfully, officials need accurate and timely information about offender transition so they can: Identify problems and needed changes Design and implement reforms Manage delivery of supervision and services to individual offenders under those reforms Make more informed decisions about improving reforms. Information: Key to a successful MPRI

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Why Performance Measures? Performance Measures answer Big questions: Is a reform being implemented as intended? Are there problems with the reform (or how it is being implemented) that require modification? Operational questions: Is program “X” recruiting the expected number of inmates? Are staff adequately trained in new procedures?

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections How can Performance Measures be Used? Example: Reading scores for inmates completing an in-prison education program declined from September to December after rising for the previous four quarters. Response: Manger asks if: Program changed in a significant way? Inmates changed Different recruitment procedures? Different inmate profile?

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Why Performance Measures? Performance Measures: Let agencies manage to improve performance. Improve coordination among agencies Increase efficiency so resources can be re-deployed Let partners better achieve their respective missions Cement reforms into agencies’ standard operating procedures that survive changes in leadership, revenue shortfalls, etc.

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections A Performance Measure Is an indicator of the extent to which a desired result is being achieved Is calculated using two or more objective pieces of data Usually is reported at specific intervals over time

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Four Kinds of Performance Measures Process Measures Intermediate outcomes Outcomes Impacts

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Four Kinds of Performance Measures Process Measures -- measurements of actions and procedures by which reforms are implemented. Example: Number of high-risk inmates per month who enter into a prison-based vocational training program.

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Four Kinds of Performance Measures Intermediate Outcomes: changes produced by reforms that are expected to alter outcomes. Example: Percent of inmates with employment objectives in their TAPs who complete prison-based vocational training programs before release.

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Four Kinds of Performance Measures Outcomes: the long-term goal(s) of reforms. Example: Percent of released offenders who get jobs within 30 days of release, and who retain those jobs for at least 180 days.

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Four Kinds of Performance Measures Impacts: are the broad desired effects of changes in outcomes. Example: Percent of offenders released under MPRI who are convicted of new crimes within 3 years of their release.

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Performance Measure Uses Performance Measures are used to –Improve planning –Inform policy choices –Manage MPRI reforms more effectively

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Example: Improve Planning –Executive Management Team asks : What percent of TAPs include treatments or interventions aimed at offenders’ top 4 dynamic risk factors? Are there adequate resources in a pilot site to fully deliver services specified in offenders’ TAPs who are released to that site?

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Example: Inform Policy Choices –Governor wants to know if MPRI has Improved public safety Reduced costs by avoiding the need to build more prisons Improved –Offender employment –Public health

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Example: Manage MPRI reforms –A field services supervisor wants to know if TAP completion rates vary in different parole offices within a region. Revocation rates have changed as expected.

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Performance-based Management Benefits far exceed costs Use of objective performance measures breaks down staff resistance to change More fair way to assess staff accomplishments Gives staff tangible sense of achievement Motives staff by presenting clear and attainable objectives.

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Abt’s Information Specialist will Provide assistance to an information sharing and performance measurement work group re: –Assessing existing data sharing capacity –System mapping –Developing offender profiles –Defining performance measures data elements needed sources of data –Designing TAP –Developing an information management strategy to support TAP Performance Measurement Feedback for planning and policy choices

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Abt’s Information Specialist will Provide technical assistance to designated performance measures work group Build capacity of Michigan officials to share information and to implement and use performance measurement Provide information, examples, and linkages to other sites and projects dealing with similar problems

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Work with Michigan officials to build their capacity –On site Mentoring Coaching facilitating –Off site Video and audio conferences Materials and linkages Give priority to sites (such as Michigan) that are actively working on performance measurement and information sharing. Abt’s Information Specialist will

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Abt’s Information Specialist will Work with and through the Michigan Site Coordinator (PPA) to: Provide technical assistance on information sharing and performance measures Coach Michigan officials to manage existing information resources so as to improve: –Planning for improved reentry –Transition case management, –Use of performance measurement

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections MPRI “Knowledge Base” Multiple sources of information about offenders that can be shared to support planning, case management and performance measurement DOCHealthJobs Drug Treatment Others TAP Reports (case management for individual offenders) Performance Measures: Reports aggregated data for policy or management decisions EMT Planning, Refinement of MPRI Includes MIS, Paper files, Stand- alone data bases & Other sources

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections An automated information sharing capacity that “embeds” information sharing within partnering agencies’ standard operating procedures. Protects MPRI from threats Revenue shortfalls Turnover (especially at the top) Over the long haul, automated information sharing is Cheaper More accurate and complete Most up-to-date Ideal Vision

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections Integrated Information Flow “Electronic” data generates TAP report on-demand. Case managers/parole officers update TAP by entering data on-line. Data Entry immediately updates the appropriate data base in a partnering agency Subsequent TAP report pulls updated data from agencies’ MIS into MPRI Knowledge Base Updated information in Knowledge Base is used to compute appropriate Performance Measures Updated Knowledge Base is used as input for future prison assessments, if offender returns to prison.

Transition from Prison to Community Initiative Abt Associates and National Institute of Corrections The automated information flow may take time to achieve. Need an interim information sharing strategy to get reforms up and going. Need a plan to move from the interim system to the automated information flow. Reality Check