1 Qualcomm Technologies, Incorporated. All Rights Reserved. Models for Corporate & Academic Library Partnerships Tim Gallati June 10, 2013

2 Qualcomm Technologies, Incorporated. All Rights Reserved. Agenda Shared Challenges 3 Connect, Collaborate, Strategize 4 Case Studies 5 Introduction 1 Client Eco-System 2

3 Qualcomm Technologies, Incorporated. All Rights Reserved. Client Eco-System Fluid Movement Between Spaces Embrace This Perspective Avoid Domain Echo-Chamber “We want to see where we are sending our students.” Our Clients Are Your Clients

4 Qualcomm Technologies, Incorporated. All Rights Reserved. University of California Qualcomm Shared Challenges Collaboration Crowdsource Activities Dialogue “A fantastic model of collaboration: thinking partners who aren’t echo chambers.” - Margaret Heffernan

5 Qualcomm Technologies, Incorporated. All Rights Reserved. Connect, Collaborate, Strategize ConferencesResearchInternshipsMethodology Qualcomm hosts conferences with UCSD Mobile Solutions Library Strategies Data Management Qualcomm inspires academic research at UCLA Data Visualization Mobile Design Text Mining Summer internships foster relationships with i-Schools Usability Studies User Experience Research Practices Colleagues share techniques in areas of expertise Agile Design Library Analytics Usability Research Day long conference to present and discuss common issues. Poster session features data visualization project with UCLA Interns share emerging practices and learn new skills Specialists share their practices with colleagues across domains.

6 Qualcomm Technologies, Incorporated. All Rights Reserved. Mobile Solutions −Agile Design −Single Sign On; Security Library Strategies −Structural Changes −Direction & Positioning Data Management −Data Curation Program; NSF Requirements −Data Analysis & Research Delivery (One to Many) Networking Connection Conference UCSD Engineering Library Staff & Qualcomm Library

7 Qualcomm Technologies, Incorporated. All Rights Reserved. Internships UCLA MLIS Intern Summer 2012 Usability Study −Functional Improvements −Exploratory Research Findings −Information Seeking Behaviors −Engineering Knowledge, Engineering Practice −Formation of Research Practices Analytics Relationships with UC Usability Teams An “Information” Thing

8 Qualcomm Technologies, Incorporated. All Rights Reserved. Grow Your Solutions Network Like Challenges, New Perspectives Window Into Client Expectations Learn New Tools & Methods Benefits Academic & Corporate Library Partnerships Participate in Eco-System Promotes Cross Pollination Renewed Frameworks

9 Qualcomm Technologies, Incorporated. All Rights Reserved. “Validity is not a commodity that can be purchased with techniques. Instead, it depends on the relationship of your conclusions to the real world, and there are no methods that can assure you that you have adequately grasped those aspects of the world that you are studying.” Joseph A. Maxell in Qualitative Research Design: An Interactive Approach (86).

10 Qualcomm Technologies, Incorporated. All Rights Reserved. Thank you.