Ed Stettler
OSHA General Duty Clause Each employer has the obligation to furnish to each of his employees a place of employment which is free from recognized hazards that are causing or are likely to cause death or serious physical harm to his employees.
Prioritize S Q D C SAFETY Don’t harm anyone or the environment QUALITY Perfection DELIVERY Build trusting relationships COST Tempting to put ahead of SQD – don’t do it! GROWTH Will happen as a result of SQDC
ACCIDENTS CONDITIONS BEHAVIORS
Unsafe Conditions
Behavior Based Safety (BBS) Long term commitment Understanding people Training Collecting data through observation Act, provide feedback, reinforce positive behavior Don’t let inspections become a hindrance Constructive discussions
*Make your own*
The Human Side of Organizations Prioritizing safety “I care about your wellbeing” Human Resources Responsible for safety? Responsible for the culture? Understand the root cause of attitudes Disgruntled Cultural Maslow Pitfalls, drawbacks
Change Curve
Crucial Conversations
Managers’ Safety Role Leadership (prioritize and value safety) Not what you think and feel, but what you do and say Example Compliance Enforcement Empowerment Provide resources Communication
Workers’ Safety Role Compliance Focus “above and beyond” minimum expectations Understand that rules and policies are to protect them Participate Communicate - give feed back to manager
Expert Problem Solvers Culture shift Quality improvements Delivery Cost reduction ideas and activities Strategic management Lean manufacturing Kaizen
Results OSHA recordable accidents
Recognition Safety incentives Time off Pizza parties Competition Special Recognition Awards Individual award Hero award Peer recognition Video
Quality
On Time Delivery
Profit
Business Excellence Award 2012 Wilkins named top business In the Rexnord Corporation out of 55 global companies
So what’s the innovation? Start with safety to gain trust and involvement Remove hazardous conditions Use Behavior Based Safety program to collect data Use crucial conversations to engage and improve culture Create a team of problem solvers Pursue QDC Recognize performers
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