eReferral and Consultation November 2013
“a tool to help primary-care providers refer their patients to an appropriate specialist and share necessary information electronically” Definition
Electronic solution for communicating between primary care and specialty care providers Imbedded referral pathways based on clinical guidelines agreed upon by Manitoba Specialists and Family Physicians Integration with EMR (Accuro/QHR)or web application Description
400,000 referrals done annually in Manitoba Paper based, communication gaps Benefits for: Family physicians - EMR integration, workflow, practice guidance Specialists - correct, complete and appropriate referrals Patients - access to appropriate care Administrative -ease of tracking, reporting and planning. Business Case
2008 Manitoba Health “Bridging General and Specialists Care” (BGSC) and “Catalogue of Specialty Services” (CSS) Transitioned BGSC to eReferral and Consultation 2013 Manitoba eHealth Transitioned business ownership to Telehealth Programs Background
Over 200 users (90% clinical) 31 different clinics 29 specialties eReferral Present State
Maintain the application as is Support present users Learn about limitations and resources needed to expand and develop Add new EMR users on a case by case basis Continue to add web users as requested Present State