Getting Started in the Quality Assurance Program Holly Langer-Evans Michael Cagle Anne Tuccillo

Training Objectives Define the Quality Assurance (QA) Program and review its history Review Program Flexibilities and Requirements Provide Tools and Resources

History of the Program Quality Control Pilot Project – 1985 Authorized under Section 487A of the Higher Education Act (HEA) of 1965, as amended in 1992 and 1998 Federal Register published /doc0134_bodyoftext.htm /doc0134_bodyoftext.htm

The Quality Assurance (QA) Program Advance Sustain AttainAttain

Flexibilities and Exemptions (a)(1) through (4) (a)(1)(2) and (4) (a) Policies and Procedures Applicants to be Verified Items to be Verified Acceptable Documentation Deadlines for Submitting Documentation Regulation:Exemption:

The ISIR Analysis Tool

The Dashboard

The Process of Analyzing Data Field Change Report

QA Program Requirements for using the ISIR Analysis Tool Upload and Validate Records Analyze Data Provide Institutional Verification Criteria to regional Representative

Timeline of Activities for the ISIR Analysis Tool February Version of IA Tool on the Web is available March – September Begin implementing your verification selection criteria & complete verifying your applicants October Prepare flat file, upload data; November, December, January Analyze Data; FSA collects school data; Notify QA Rep. of institutional verification criteria

FSA Assessments Perform Self-Evaluation and improvement by using the FSA Assessments

IFAP Where to find the Federal Student Aid Assessments

School Portal Student Aid4schools.ed.gov Where to find the Federal Student Aid Assessments

The Redesign of the Assessments New Look and Feel Introduce the New Policy and Procedure Assessment

The Federal Student Aid Assessments – Re-Designed

Why use the Federal Student Aid Assessments?

Policies & Procedures Assessment Policies and Procedures At A Glance Minimum Requirements Regulations Activities

Effective Practices Innovation – Effective Practices Opportunity to review a successful practice reported by one of your colleagues Opportunity to report a successful practice to the Department.

QA Program Requirements for the FSA Assessments Complete two Assessments or activities Notify Regional Representative of the two assessments If applicable, complete the Management Enhancement or Effective Practice Forms

Timeline of Activities for the FSA Assessments June 2007 Identify assessments to complete for the upcoming award year ( ) July Establish teams to complete Assessments August – May Complete Assessments, and any Management Enhancements or Effective Practices February 1, 2008 Notify QA Representative which assessment or activity you will complete

Importance of Team Building “It’s a fact that people working as a team can achieve better results than individuals working alone.”

Team Activity When I say go, list 10 body parts that have only 3 letters in them. You can’t use slang.

Answer Key LipJaw Hip Rib GumLeg EarArm EyeToe

Use the Team Building Tool

QA Regional Representatives Regions 1, 2, and 5 – Holly Langer-Evans – (617) Regions 3, 4, 6 & 7 – Anne Tuccillo – (202) Regions 8, 9, and 10 – Michael Cagle – (206) You will also receive messages from us via the Quality Assurance Program Listserv

QA Program Resources QA Program Website - QA Program Listserv - Send to to subscribe to the QA Program listserv QA Program Mailbox - QA Program Training - Information for Financial Aid Professionals - Team Building Website -

What have we learned? What the QA Program is and what it can do for your school How to embrace the Flexibilities of the Program and be proactive Additional Resources available to assist in the administration of the Program

Questions