Service Delivery

Information Technology Infrastructure Library - Service delivery 1 The service delivery discipline concentrates on the proactive services the ICT must deliver to provide adequate support to business users. It focuses on the business as the customer of the ICT services (compare with: service support). The discipline consisted of the following processes:

Service (economics) - Service delivery 1 * Other customers at the service delivery location

Service (economics) - Service delivery 1 The service encounter is defined as all activities involved in the service delivery process. Some service managers use the term moment of truth to indicate that defining point in a specific service encounter where interactions are most intense.

Service (economics) - Service delivery 1 The location of the service delivery is referred to as the Stage (theatre)|stage and the objects that facilitate the service process are called Theatrical property|props

Belgacom - Service Delivery Engine Wholesale (SDEW) 1 Service Delivery Engine and Wholesale (SDEW) groups together the network and IT services. Its wholesale activity offers telecommunications services to other operators and suppliers on the Belgian market.

Argela - Service Delivery Framework 1 Argela’s Service Delivery Framework(SDF) EA-Boosts-Its-Services-Revenue-with- ARGELA-SDP based on Argela’s Multiplay Service Delivery Platform(MSDP) promises rapid uptake of new services leading to ARPU total revenue increase with automated service and partner management capabilities. Automated business processes reduce Operating expense|OPEX and re-use of infrastructure reduce CAPEX.

Service delivery platform 1 In telecommunications, a 'service delivery platform' ('SDP') is usually a set of components that provide a services delivery architecture (such as service creation, session control and protocols) for a type of service. There is no standard definition of SDP in the industry although the TM Forum (TMF) is working on defining specifications in this area, but different players define its components, breadth and depth in slightly different ways.

Service delivery platform 1 “Service delivery platform market to hit $4.6 billion by 2014, driven by mobile ads, app stores]

Service delivery platform - History 1 The Service Delivery Platform, whose power comes in large part from the quality and acceptance of these supporting standards, is rapidly gaining acceptance as a widely applicable architectural pattern.

Service delivery platform - History 1 Because of this, and the need for service providers to understand how to better manage SDPs, the TM Forum (TMF) has started standardizing the concept of Service Delivery Framework (SDF) and SDF management

Service delivery platform - History 1 This allows the solution architecture to be verified that it meets the operational, service delivery and business requirements.

Service delivery platform - History 1 In the new world of converged service delivery, SDPs should also be considered not just as a core function within an operator but as a number of interconnected, distributed service nodes (e.g.) for redundancy reasons and for different service profiles to different business and market sectors

Service delivery platform - History 1 SDPs can also be used to manage independent wireless enabled precincts such as shopping malls, airports, retirement villages, outcare centres. In this case a lightweight easy to deploy platform could be used. See wwite: [ Next Generation Governance and Service Delivery Platform].

Service delivery platform - Service Creation Environment 1 The leveraging of converged Java EE and SIP service creation environments has accelerated the adoption of specific Service Delivery Platform solutions

Service delivery platform - Relationship to SOA 1 This enables service providers to focus on their core functionality and to outsource the service delivery to third parties

Self-help - Self-help and professional service delivery 1 Self-help and mutual-help are very different to - though they may complement - service delivery by professionals: note for example the interface between local self-help and International Aid's service delivery model.[ Paper on self-help processes]

Greater New Haven - New Haven Service Delivery Area 1 A service delivery area is a geographical area within which employment and training services are provided under the Job Training Partnership Act.[ 106q= Connecticut Department of Economic and Community Development - Service Delivery Areas] This definition contains 14 towns and additionally includes the towns of Clinton, Connecticut|Clinton and Woodbridge, Connecticut|Woodbridge.

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